Beijing Minzu Hotel

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None of the staff speak any English, unhelpful and uncooperative

Welcoming and spacious hotel which exceeded expectations. The front desk and cleaning personnel were friendly, helpful, and patient. The rooms were quite spacious. The facilities are a bit dated, but very comfortable. Water was given to us every day. There are nice amenities the room. Buffet breakfast has nice variety.

Older hotel.poor service ,because Beijing Had no other choice in the vicinity.

the room is very run down especially the bath room, the smell from the pipe was very bad. Bath room has lot of stain and do not clean properly. Condition is very bad.

Absolutely appalling, the room was dingy and had mold on one wall, the washbasin drain did not work, the double glazed window could not be closed properly and as this was on the main road to Tiananmen Square the traffic noise was terrible. The heating was too high and could not be controlled. The carpets looked like they had been down for a number of years past their sell by date. Checkout took over twenty minutes with the desk clerk looking at his monitor for at least ten minutes. The reviews this hotel had saying it was good could only have been posted by the management. I have never posted a review before with over thirty years of travel but this was really beyond my high tolerance level. When compliant to front desk they sent a maintenance man who could only apologize and say it was a very old hotel.