A & S Vacation Rooms

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

Buen servicio

Deberian mejorar la espera de la solicitud de los servicios, o tener disponibilidad de toallas en piscina y en cuartos.

Bueno

Affordable, clean, and friendly staff. For the price you pay it’s a good deal.

Check in and check out process was easy.

Very quiet for being in a busy area, clean and well maintained property. Easy, no need to check in.

Air conditioning is good.

I stayed at this property for 28 days. During my stay, the air conditioning was not cooling the room properly. I reported the issue twice, and while maintenance did come out each time, the problem was never actually resolved. As a result, we spent several days in an uncomfortably warm room. After my stay, I requested a partial refund because we did not receive the level of comfort we paid for. Unfortunately, my request was ignored, and I never received a response. I understand that maintenance issues can happen, but what matters is how they are handled. In this case, the issue remained unresolved, and the lack of communication afterward was disappointing. I hope management improves both its maintenance response and customer service so future guests don’t have the same experience.

Good location, good price but it was difficult to get them to understand the air conditioner situation. They came by twice to fix it and unfortunately it remained the same. It was very uncomfortable. We had two rooms and our stay was well over 20 days. They wouldn’t even give us a partial refund after such an unpleasant experience.

The room served its purpose. It was clean and the beds were comfortable. There were no extra towels and no safe in the room. We lost power for 12 hours and discovered cockroaches in the room.