Riad Kalé Polis

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Delightful staff and good food.

We had the best experience in this beautiful , family run Riad. Owners welcomed us warmly and during our stay , offered a high level of service with persona attention. They offered my wife homemade herbal tea when they found she was not feeling well and that really helped her. On morning we left Riad to catch our Sahara tour, Mohamed , one of their staff found that my daughter has left her hiking shoes in the room , noticing that those shoes were necessary for our next adventure, he called me and arranged a taxi driver to bring those shoes quickly to us. these are type of personal connection you can never find in big brand hotels.

Very helpful and kid staff! You feel like you are staying with family! Beautiful place! The only complain I have is shower curtain being moldy! Also be careful as cars cannot get to front door so you need to carry your bags from street to Riad.

The hotel is in a good location, and the staff, especially Mohammed, will return in the near future.

Very friendly staff

I had an exceptionally beautiful stay. From the moment I arrived, I knew I had chosen something truly special. For my first visit to Marrakech, (solo) I wanted the intimacy and authenticity of a riad rather than a large luxury hotel — and I could not have made a better decision. Every detail was exceptional. Was picked up at the airport by the car service, driver drove me to the center where I was met by the owner who walked me to the riad. The riad itself is absolutely beautiful, with elegant rooms, a serene atmosphere, and a warmth that makes you feel instantly at home. Its location was perfect for exploring Marrakech, yet it remained a peaceful retreat from the energy of the medina. What made my stay especially memorable was the extraordinary hospitality. The owners ( Beautiful couple) were exceptionally warm. Mohammed was simply outstanding. Warm, attentive, and effortlessly gracious, he seemed to anticipate every need before I even had to ask. The entire staff was equally kind and welcoming, making my stay feel both luxurious and deeply personal. The food was delicious, the service impeccable, and the overall experience exceeded every expectation. Oh, and I can’t forget the daily freshly squeezed orange juice. This was, without question, one of the most memorable hotel experiences I have had. If you are visiting Marrakech and looking for a beautifully designed riad with exceptional service and genuine hospitality, I cannot recommend it highly enough.

The staff and the owners are all good, our room was being cleaned everyday, breakfast was good

The wonderful owners/staff made all the difference to our stay. They could not do enough to help us plan our excursions and give restaurant recommendations. Breakfast was varied and I particularly loved a glass of fresh orange juice every morning. Our room was very nice and having lovely new towels every day was a real luxury. Location was perfect. Would definitely stay rhere again.

I stayed here for only 2 nights and I wished I stayed longer.I loved everything about this Riad! The room was very clean had a lovely spacious bathroom.The location was perfect,walking distance to the souks but still very quiet.The owner was amazing! There was a slight language barrier but she was so kind and helpful.Also,Mohammed(I think that’s his name)was super kind.He helped me with my luggage to the main square as I had an early morning flight.I would definitely stay here again!

Absolutely wonderful place and staff. You feel like you’re at your grandparents house. The owners are lovely people, they will make you feel more than welcomed. Mohamed was so attentive and caring. The whole experience was amazing and peaceful. Will definitely be back!