Welcomhotel by ITC Hotels, Shimla

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A

Stay was 10/10

Good place

Amazing views and room

Nice hotel

Staff was friendly and accommodating! Good food! Nice sunrises and sunsets!

I am sold. I have stayed in multiple 5-star hotels/chains across multiple countries and I have to say that WelcomHotels are in the top of my list now. Everything is perfect. Cleanliness, Hygiene, Food, Room, Facilities, Courteous Staff. Just about everything. We had stayed with my in-laws and kids and all the 3 generations were satisfied and more than happy with our stay. Kudos goes out especially to Virendar who made our stay so warm and welcomed and was attentive to all our details. Every single staff member always walked around with a smile and were ready to help us out for anything at all. They were actively "reading the room" to see what we would need help with or assistance with. The rooms are just fantastic. They are right sized. All rooms were replenished regularly and immediately upon request. Beds were incredibly comfy as well. Food was absolutely one of the best we have had. Every single dish was mouthwatering and tasty. We had never ordered so much in-room dining before! We wouldn't hesitate even a second to recommend WelcomHotel @ Shimla to anyone at all! Well done WelcomHotel Shimla Team!

Hotel was not willing to move the checkin date by a day.

A nice and quiet stay for 3 nights. The hotel has exceptional views of the surrounding valleys and vista. Decent breakfast except for the fact that the road leading to the property is narrow and fairly dangerous for a larger vehicle like an SUV. It is almost impossible for 2 facing vehicles to pass each other without one backing up to a curve. They should extend the road sideways so it is safe to travel as well as have driver dorms.

Most of the facilities were closed due to maintenance. Service was very slow. There were not many servers to serve. We had to knock at the kitchen door to have someone come out and help us. Doesn’t deserve to be a 5 star hotel.