Castle inn - Hostel

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Mittelmässig

受付フロントがなく、入口にあるQRコードを読み取りWhatsAppで架電すると入口を開けてくれるシステムです。最初は戸惑いますが、丁寧に対応していただけます。 客室は狭く、お世辞にも綺麗とは言えませんが、料金、立地を考えると相応だと思います。 ｢あの重慶マンションに泊まる｣と言う間違いなく想い出づくりになるので、一度はオススメします！

Not as what you have seen in the photos,just a filthy,horrible place,I didn't stay there.

The picture is very misleading, location is very dirty and too crowded

Castle Inn receptionist was very friendly. We were upgraded to a 3 person room. Our rooms were cleaned daily. We were able to store our luggages after check out

フロントと実際宿泊する場所は別なところで大変わかりづらくストレスたまりました。まず該当するエレベーターを探すのに一苦労。 前回もそうです。旅慣れてない人は敬遠したが無難。 シャワーも途中で二泊とも水になり、冬なら風邪ひくところでした。

there was nice stay good staff and clean and tiny budget wise is best i will come back again is good

Terrible! When you arrive, you will find a closed door with a paper stating that you have to call to a phone to request to enter, so you need to have roaming or a local sim card. I called 6 times during 30min, at the end, I started to look for another hostel and when I found another one then Castle Inn people called me. I went back to that hostel and the guy requested me to wait because he was needing to find my booking, I waited at least 15 minutes and then another employee from the hostel, who was sleeping in a room got off from that room and told me this is your room you can enter. When I got in the room I found: blankets had spots, the toilet was dirty, the TV didn't work, the pillows were having spots... I don't know spots of what but for sure I didn't want to use them they were not clean for sure.. It was terrible but the service was already charged to my credit card. Another terrible thing is that Hotels.com, after I booked the hostel sent an email staying that for contacting the hostel I can call to a.... they didn't put any number, when I called Hotels.com they gave a number of the hostel. When I used that number to call the hostel, the number didn't exist; hence, what can I say about Hotels.com, seems they don't check whether the information is updated or correct regarding the hotels they offer in their webpage. Overall, totally disappointed of hotels.com because when I called them It took me also like 6 times to get a reply and at the end gave me wrong information.

Not sure where to start, very hard to find in middle of lower class market, lineup for max 5 person lift, mostly used by others as a service lift, one time lift arrived full to ceiling of cardboard and no person. Receptionist seemed to have no idea about booking with 'office' being a phone on a wall in a very cramped corridor, had to move out of corridor to let another person past. Receptionist had huge language issues. Given room which nothing like photo in one booked, thankfully only 2 of expected 3 of us used room as only room for 2 to stand at once in only free floor space. Room was right beside hallway security door so 247 heard door banging and security pinging. Directly opposite our room door was an open space used by unknown persons for laundering of rooms linen and other stuff so 24/7 had washing machins/dryers operating banging/doors opening and closing/humming and so on. Chuck in there was the communal fridge, hot water machine and 24/7 you had people coming and going making noise including other room doors banging open and closed. The room was a shoe box, you sat on the toilet and any others in room could basically see through the frosted glass sliding doors but definitely hear your business. Clearly heard next doors business, inluding vomiting thru pencil thin walls. Towels were threadbare and stained by poo. So much more. We left after 2 of 5 nites booked. Expedia, this place is an embarrassment, remove from your accom lists. DON'T STAY HERE.........

Good Internet access Helpful staffs But it's more better if there's available bottled water in the room especially at night.