Hilton Garden Inn Shenzhen Airport

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Very clean and spacious rooms, well stocked with towels and toiletries. Absolutely no cigarette smell on the bedding or the AC, very little cigarette odor in the common areas. The laundry room was absolutely free to use and super convenient. There's many, many restaurants nearby as well as several large shopping centers.

no shuttle from airport to hotel. once you get to hotel by taxi, you find out the train would have put you maybe a ten minute walk away from the hotel.shuttle to airport was available... but the airport staff didnt seem to know the hotel and gettibg to an unfamiliar place is often a challenge. would stay again for a long transit but now the train/metro is clear wouldn't taxi

Airport shuttle only from the hotel to the airport.

Yes room extremely spotless, staff amazing Wonderful hotel stayed 11 nights New mall close by Great gym Nice large towels plus lots of amenities Window that opened. Lots of water 🌊💦 Tks

Amazing staff amazing hotel 🏨 all the amenities

Very clean room, breakfast is good, close to airport, free shuttle, worth the money

Room was good and staff was friendly

The room and the location were fine, but my room kept getting filled with cigarette smoke from other rooms coming in through the vents. I called the front desk and they said they would find out who it was and tell them to stop. After a while it did stop. The next day the same thing happened, and I called again. It turns out that the previous day the smoke stopped probably because the neighbor went to sleep. The genius from the front desk told me that the previous night they sent someone up and that nobody was smoking outside my room. OMG. I told him again that the smoke was coming through the HVAC system. They sent someone up. We could smell the smoke in the hallway outside a couple of rooms. They refused to knock on those rooms even though the TV as on in one of them. Their solution: open the windows in the hallway. Needless to say, the smoke kept coming in till the smoker went to sleep. Never staying here again.

Good to have airport shuttle, but not much restaurants around

The hotel is not close to the airport. It’s about 20-25 min away, but other than that the hotel was lovely.