Unfortunately, my stay was very disappointing. Upon arrival, I found hair on the bed sheets, and the carpet in the room was visibly dirty, raising serious concerns about the hotel’s cleanliness standards. In addition, I experienced discriminatory behavior at the pool from another guest, which made me feel uncomfortable during my stay. I know the hotel may not be responsible for another guest’s behavior. It’s would have appreciated a stronger response to address the situation and ensure a safe, welcoming environment for all guests. I hope management takes steps to improve both housekeeping and guest relations.”
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