Rixos Gulf Hotel Doha

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Stayed for 3 nights, had the dinner buffet for all the nights. On the first night some of the Food options were cold and bland, the watermelon started to rot and you can tell some food was leftover from lunch service. However the other 2 night they changed the whole menu with fresher food but some still bland and dry Other than that the hotel pools, beach and facilities were enjoyable for my kids.

nice location, personnel 5* and happy to help 24/24; the only down was the complete shut down during Ramadan

Just returned from a family birthday holiday at the Rixos. On the whole we were impressed with the hotel. The only downside was how things changed when Ramadan started. It would have been totally fine if both hotel and Expedia explained all the differences and that this was reflected in the price but there was zero transparency on this prior even though we asked this before we travelled. We did talk to the hotel they gave us a iftar dinner but this was comparable to what we paid for so didn't feel like any proper gesture. Manager dealing with this was kind and seemed like his hands was tied but it's a shame as really the price diff of pre Ramadan should have been refunded to us. Positives - staff around the restaurant the manager reception staff and hotel were amazing and couldn't do enough for you. Kids club was very good and our girls loved going there for the activities. Pools were warm and overall the hotel was extremely clean. Kids discos and shows were good again these stopped during Ramadan but we weren't aware this was going to happen. Negatives - communication between hotel reservations and guests prior was poor. No replies on questions re Ramadan. Bed was not set up for the children when we informed we would be arriving after midnight. Details minimal on what was included in the all inclusive package both on hotel website and Expedia site. Shame as the reservation department did let down the staff that worked hard at the hotel itself. On the whole were happy

Sonia the front desk person was amazing

Awesome

The courteousness of the staff

Great hotel to stay !!

Nothing special!

One of the best hotel we stayed at Rixos. Staff is very friendly specially Jawad helped us to smooth scheme out - we definitely coming back

The room was good but the so call city view is a car park, most of the staff we great and very friendly. The so called all inclusive was disappointing and probably the worst one I’ve ever been, the food in the buffet was very good. We ate there most nights as we could only get into one of the à la carte restaurants on one evening as it was fully booked the whole 7 nights of our stay which was very disappointing. The burger and chips option by the pool was worse than Mc Donald’s. We would go back to Doha again but wouldn’t stay at this hotel.