Cicilia Saigon Center

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Friendly staff and decent central location however we saw a rat running around the restaurant during breakfast which was a turn off so would not be coming back here.

This was the end of our trip of 3 weeks in Vietnam, and felt you got the least for your money in terms of what we had received throughout the rest of vietnam. The room was small, and basic, and was very noisy, i had to wear earplugs each night. Breakfast wasnt great, the staff werent very helpful and the organisation was chaotic, and items werent replenished. There was a large party staying in the hotel, who took over breakfast and due to the lack of organisation it meant the experinece was awful, as you had to fight for everything and push your way through. The doorman on the hotel was very friendly and helpful. Our rooms werent made till the evening each day, and the sink leaked. Overall, i wouldnt come back or recommend this hotel to anyone.

Paid extra for room with spa bath, area around spa bath was dirty and not clean, spa bath drain didn’t seal, meaning we had to constantly fill bath with water. Breakfast dining area was hot and humid

Staff was friendly and informative!

I had a lovely stay with my daughter. Loved the room with our private balcony overlooking the bustling city. The staff is very helpful and kind. When in Ho Chi Minh again, will visit again. Thank You, Cicilia

Mouse and bug run around

On first impression the hotel was clean and the room spacious. Staff were helpful and the location is great for accessibility to all the main attractions in Ho Chi Minh. We had a large, comfy bed in the room, which was quiet and peaceful. Unfortunatley our room wasn't ready when we arrived, which was only 10 mins before check in time. When we entered the room, the park view that was advertised was nothing but a view of the road and building beneath. That was disappointing. The bath was cracked and didn't hold enough water to use the jets. One morning the shower was less powerful and only cold water came out, I presume this was because it was a busy time for showering. Also, the vouchers for the spa are only redeemable on already hugely overpriced treatments. These treatments are in a sad looking spa on the first floor, where a receptionist is never present and the prices are over double what you will pay if you go elsewhere in the city.

We stay for 5 night and it was a very splendid vacation, the staff were very friendly and helpful. The room was very clean and their service was very good. Shout out to the waiter at the sky bar and the receptionist and the bel man who very often assisted us. Recommended hotel and will return to this hotel in the future. Thank you Cicilia staff and management.

very dirty, english not very good. Not happy. The photos showed online and the real one is not the same. I think I have been trap.

Location was good. Easy access for Grab car. Two- bedroom suite. Needed paint all over as has unsightly mould or patches on wall and ceiling. Aircon at 19 deg only! Water for shower made noises with low flow. Furnishings and toilet amenities were good. Pretty good service for a 3 star hotel. Wasn’t sure if it has 4 star quality.