"Art Nouveau" Light and Shadow Art Exhibition From Gaudi to Mucha and Klimt

Ticket Purchase Notes

• Event period: 2024/12/30 - 2025/04/06.
• Opening hours: Monday to Sunday 10:00-18:00 (ticket sales and admission stop at 17:00)
• Each ticket is valid for a single entry. Tickets will be invalid once they are redeemed and no refunds will be accepted.
• Please keep your tickets properly. If lost, damaged or expired, they will not be reissued or replaced.
• For those who hold electronic tickets or electronic serial numbers, please go directly to the exhibition entrance to redeem them without exchanging tickets. No refunds will be accepted for QR codes and electronic serial numbers that have been redeemed.
• For those who are eligible for charity tickets or free tickets, the various discounts cannot be used at the same time when purchasing tickets. Please actively present relevant supporting documents for verification by the staff upon entry.
• If the ticket is a VIP ticket, it is prohibited to resell or exchange it for cash without the permission of the organizer. Violators will be dealt with according to law.
• **For tickets purchased through various channels, if you need to refund, please go to the original channel of purchase and handle it in accordance with the relevant regulations of each channel. **
• Applications for refunds must be made before 16:00 on the day the exhibition ends, and in accordance with the provisions of the Ministry of Culture’s “Items that should and should not be recorded in the standard contract for cultural and art exhibition tickets”, Item 6 “Refund and Exchange Mechanism” will be deducted as a handling fee of 10% of the actual sales price; for detailed refund methods and handling methods, please contact KLOOK customer service
• Any other ticket-related regulations or consumer disputes arising from this ticket shall be handled in accordance with the matters that should and should not be recorded in the standard contract for arts and cultural exhibition tickets promulgated by the Ministry of Culture.
• To protect the health of the public and to comply with the government's epidemic prevention measures, please follow the instructions of the on-site staff, measure your forehead temperature, and disinfect your hands with alcohol. If you have symptoms such as coughing or fever (≧ 37.5 °C), the organizer has the right to ask you to leave the venue and no ticket fees will be refunded or compensated. The organizer reserves the right to interpret the exhibition if there are any issues not covered in the exhibition regulations and matters.

Notes

• We do not provide luggage storage services at the exhibition site and are not responsible for personal property losses. Please keep your personal belongings and valuables safe.
• Please comply with government epidemic prevention regulations, visiting routes, exhibition rules and instructions of on-site staff. If there are large crowds, please queue up in order.
• Playing, running and eating are prohibited in the exhibition area. Please do not bring food or drinks into the exhibition area. Smoking, chewing gum and betel nut are prohibited.
• Selling or reselling tickets at the exhibition site is prohibited. If any improper behavior is found and persuasion fails, the person must leave the venue immediately without any objection, and no compensation or refund of ticket fees will be given.
• Pets (except guide dogs), long-handled umbrellas, baby strollers and any dangerous or prohibited items are not allowed into the exhibition venue.
• It is prohibited to hit, touch or climb on exhibits and display cabinets in the exhibition hall. If any damage occurs, compensation will be required.
• There are designated staff members at the exhibition venue to maintain order. If you see any suspicious persons or unidentified objects, find lost items, or feel unwell, please immediately notify nearby staff for assistance.
• If you need to re-enter the venue on the same day, please go to the exit to get the verification stamp and then show the verification stamp at the entrance to queue up for re-entry. It is valid only on the same day.
• If there are any changes to the exhibition business hours and regulations, please refer to the on-site or official fan page announcement. If there are any matters not covered above, the organizer reserves the right to interpret the event.

Refund and Change Policy

Refunds must be made before 17:00 on the day the exhibition ends, and will be processed in accordance with the provisions of the Ministry of Culture's "Items that should and should not be included in the standard contract for cultural and art exhibition tickets" Item 6 "Refund and Exchange Mechanism". A 10% handling fee will be deducted from the actual sales price. For detailed refund information and processing methods, please call (02) 2772-8880 (Monday to Friday 10:00-17:30)