Hotel Hibiscus Louis

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Bel hôtel avec un excellent service à la clientèle

excellent hotel, good services , wonderful food

We are client of the Hibiscus Louis for many years and for us it is the best hôtel in Libreville at this price. If you look for a hotel with the taste of Gabon you can not find better than the this one.

It was terrible, the first room I checked-in was smelling, the second one I moved in the water heater was not working. I have use another room to take my shower in the morning. I had to complain repeatedly before the fix it

Poor customer service

Very noisy from bar/event top floor, noisy AC outside, no hot water in morning. No lighting in space where desk is, no power pont near desk either

The hotel is ok but needs improvement. No lift for guests staying 4-5 floors and have to climb stairs. Air conditioning was not good for the junior suite booked. Only one unit for the whole bedroom and sitting room. Bathroom was terrible, no leg space to sit on the toilet seat. Shower holder was broken. The management can do better. The staff are great.

Hotel was pleasant with friendly staff. They went out of their way to ensure our stay was enjoyable. When the elevator was out of commission they found us a nice room on the first floor and sent some complementary fruit.

Hotel Hibiscus à Libreville, Gabon, est un bijou ! Niché près des bars et restaurants populaires dans les quartiers Louis et Bord de Mer, c'est super pratique pour les livraisons de nourriture et les taxis. Tout le monde sait où c'est ! La piscine est géniale, bien que les week-ends puissent devenir un peu animés avec les enfants qui éclaboussent. L'hôtel pourrait vraiment utiliser plus d'ascenseurs (il n'y en a qu'un !) et une mise à jour des télévisions dans les chambres ; quelques rénovations cosmétiques ne feraient pas de mal non plus. Mais ce qui rend cet endroit spécial, c'est le personnel. Du concierge sympathique à l'équipe de nettoyage dévouée et aux voituriers, ils font vraiment tout pour rendre votre séjour agréable. Un clin d'œil au responsable de la comptabilité de nuit, aussi. ils ont été incroyablement utiles lors de mes visites. C’est cette ambiance chaleureuse et accueillante qui me fait revenir !

Hôtel Hibiscus Louis in Libreville is a gem nestled around popular bars and restaurants, making it easy to explore the vibrant Louis, Bord de Mer, and 3 Quartiers areas. Its convenient location means food deliveries and transportation are a breeze, which takes the stress out of getting around. While the pool is fantastic, weekends can get a bit crowded with kids. typical for city pools! The hotel could benefit from more elevators (they only have one) and some tech updates, especially the TVs in the rooms. A little cosmetic renovation wouldn't hurt either to freshen things up. However, what truly stands out are the staff. From the concierge to the cleaning team and valet, everyone goes above and beyond to make your stay enjoyable. The night accounting manager (le commercial) has been especially helpful, and their dedication is a big reason I keep returning. Overall, it’s the warm and welcoming atmosphere created by the staff that makes Hôtel Hibiscus feel like home.