Hard Rock Hotel Penang

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To enhance our guest experience, the hotel is undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge until November 2026.

Following the completion of Phase 1, the hotel will continue with Phase 2 of our scheduled rooms renovation from 15 February 2027 to 30 November 2027.

Throughout the renovation period, the hotel will continue to operate as usual with the remaining rooms available for reservation. Hotel facilities including restaurants, swimming pool, Rock Spa and gym will remain fully operational. Alternative arrangements are in place where required to ensure a comfortable stay. For any questions or concerns, please contact the hotel directly.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's Kids Club is open only to children ages 4-12 years old.

Deposit Policy

A security deposit of RM200 per room per night for incidentals is collected at check-in and refunded after check-out if no charges apply. Release of funds for credit card holds may take several business days depending on the issuing bank.

Renovation :To enhance our guest experience, the hotel is undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge until November 2026.Following the completion of Phase 1, the hotel will continue with Phase 2 of our scheduled rooms renovation from 15 February 2027 to 30 November 2027. Throughout the renovation period, the hotel will continue to operate as usual with the remaining rooms available for reservation. Hotel facilities including restaurants, swimming pool, Rock Spa and gym will remain fully operational. Alternative arrangements are in place where required to ensure a comfortable stay. For any questions or concerns, please contact the hotel directly.