Hôtel Suites Unic Renoir Saint Germain

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

very friendly staff. good location

Quaint hotel, very quiet, staff were kind and helpful. Most excellent location ! We felt very welcome and safe. We would definitely stay here again - can't beat the price for such a great location. Great stay, indeed.

The hotel AC was not functioning properly during our stay, maybe because of the heatwave and they are trying to conserve energy. The fridge was not working properly either.

This hotel was great for location. Centrally located. Rooms were comfortable and clean. Near lots of restaurants and walking distance to 4 metro stops. We traveled in summer and our room had an air conditioning unit. Now, with all that, because it is surrounded by restaurants, if you leave the windows open, the laughter from people having a good time may keep you up. Price you pay is fair, staff was super nice.

We were sent to the building on the other side of the street further down from the main location. The rooms were depressing and absolutely did not look like the rooms in the pictures posted on the website. The bed for my parents was made, but the sofa for me was not ready. I found a bedspread in the closet, but it had what looked like a pee stain with a hole in it. I went to the reception to complain, but the receptionist did not seem to care. When I complained that I paid around $600 for two nights but the hotel did not look in the pictures, the receptionist told me that he never even looked at their pictures. Then he gave me some clean sheets and told me to make the bed myself. Generally, I cannot say that the staff was unkind. They were nice. And the location is great: lots of restaurants nearby and an easy access to metro stations, but the hotel was bad. I’m including their pictures as opposed to my pictures.

Great spot with lots of food options nearby. Staff was friendly and accommodating.

Enjoyed the friendly staff

It was a terrible experience overall. The description on the website was nothing compared to the actual room. The air conditioning did not work, the window was broken, and both the tub and sink drained very slowly. There was also garbage and recycling still left in the cupboards when we arrived. Overall, it was not a pleasant stay.

The pictures are nothing like the rooms. They are small the bathroom had mold everywhere the toilet was broken there was no heat and the hallway lights didn’t turn off

Room could of been refreshed