Riad Léna & Spa

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Broken shower, no curtain/door separating shower area from bedroom.

Pros- the staff is absolutely lovely and helpful. The location is also not so deep in the Medina that it makes it hard to navigate. This is important for those who like to wander or a solo travelers. The accommodations are quaint. The breakfast is also tasty. Cons- the sheets weren’t clean. My sheets had orange stains on them, my pillowcases black specks and my towels were unbecoming. Having experienced several riads now, please consider some form of better heating systems for the off season.

Clean, staff were nice and located in the center if Medina

Bit of an odd experience… so overall I wouldn’t recommend staying here. There wasn’t a manager / receptionist available on site and so check-in was a bit confusing. Later on the cleaner and the chef half-heartedly checked me in but no one really sounded like they knew what they were doing. The chef took some money off me as well for tourist tax and then seemed annoyed when I came back 10 minutes later to ask for the change. I also had to leave for the airport at 8am, and was told that breakfast started at 8… and when I asked if it could possibly be earlier, the chef just outright said no. Then later on I asked about dinner options, to be told that I had to pre-order dinner in the morning - but I only arrived for check-in that day and wasn’t advised of this as part of my booking. The Riad is comfortable and conveniently located right in the heart of the medina, but overall it’s really tired looking and could use some serious TLC to patch the place up. I didn’t have the best experience unfortunately :(

We like the Hotel is very clean and staff are very friendlier and off off course breakfast is amazing

The hotel has very welcoming and attentive staff and service, especially Saeeda and Latif. It is also a very convenient location as it is inside the Medina and easy to get a taxi. However, I will say that the rooms need modernising as they are dark and lack amenities such as a fridge. Apart from that, the courtyard is beautiful and a lovely breakfast is served everyday on the terrace.

It was very poor location and we were scared to walk around at night

It’s hidden and acesss to the property is limited

Great location

Good location and friendly staff. The Riad is dated and needs a facelift. The furniture has seen better days. The breakfast room door has a large pain of glass missing which has been for months. Rooms are small. An economicaly Riad but overpriced. Did not use the hot tub or the sun loungers as they did not look inviting. Good basic breakfast service.