Hotel Sonnenberg

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Clean, comfortable, decent breakfast.

Staff were really helpful, happy and friendly. Good sized room and amazing views.

A bit of commute to the property if you on your feet but the views are worth it. Room was clean, views from balcony were amazing, breakfast was a top notch! Staff was very friendly and left me the option for self check in. Our best stay in Lucern!

Beautiful location, excellent food and a friendly helpful staff.

We had a one-night stay at Hotel Sonnenberg. It is located about 15 min (or 8-10km) drive from Lucern. Very convenient for those who have a car. Parking is provided and complimentary. The room and bathroom are in ok size. Quite basic and may need some upgrading; but clean. The view from the balcony of the room is gorgeous. Very open and can see the mountains and beautiful scenery. There is a Michelin 1 star restaurant at the hotel. We had dinner there and enjoyed every single course of our 5-course dinner. Service is impeccable. Dinner is definitely the highlight of our hotel stay. An entirely pleasant surprise for us. Now comes the "Negatives" -- there is no elevator at the hotel. We had to drag our luggages up two flights of stairs. What is more, there are no one working at 3ish pm when we checked in. We got our room key from a lock box. However, there was no one there to help us at all with the luggages or answer questions we had. There were a few people around, but no one offered to help us with the luggages at all. I sent email to them earlier. They were neither not replied or took them a long time to reply. Customer service definitely has to be improved.

Amazing place with an wonderful view of the city ! Friendly staff ! I will be back !

Up a hill. Need a car. Excellent staff and breakfast. Room small.

The views and hospitality of the hotel went way beyond my expectations. Breakfast was delicious and the Sonnenberg ride was very enjoyable and cute. The visitor pass that was shared with us was also very convenient for free public transportation and discounted museum tickets!

A nice property in a quiet setting, with an amazing view of Lake Luzern. Added bonus of easy, free parking.

We were not told that the restaurant and bar would be closed on a Monday. By the time we got back to hotel, the desk was also closed for the night. The hotel is in an absolutely beautiful location, the desk staff when there were extremely nice and helpful. The tram going up and down the hill was an adventure and the bus was easy to catch. A car is a must especially when restaurant is closed.