I travel frequently for work, this is the worse experience I have ever had, first the receptionist at checkin was rude, the room don’t look like the photo at all, it is dark, and very ran down, the vinyl on the seating has splits and was taped together with duct tape, the room smells of dampness and mold. I rang house keeping or reception no one pickup the phone for a long time. I went down to the reception, a different receptionist from before, and she was rude too, and I witnessed another receptionist being rude to another guest, my overall impression is this hotel just don’t care, staffs are rude and not helpful, they don’t care about general repair and maintenance, I can see this hotel was once a nice hotel but just lacks TLC. The only good thing about this hotel is the shower water temperature and pressure is good, and two of the concierge staffs are helpful with our luggage.
Air conditioning