The Pearl Hội An

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Great resort for family of 5. We stayed 6 nights and would have been nice for the bed sheets to be changed at least once. Good location - close to A Bang Beach and Hoi An old town.

First, let’s be clear. This is not a 5 star resort. At best, it’s an undersupplied, over extended, large 4 start hotel. Most of the property looks like an abandon mall, covered with photos of what could be in those places, or perhaps what used to be in those places. Its unclear. For a massive “resort”, having 1 restaurant on site is ridiculous. For a massive resort that brags about its large pool and private beach, never having enough chairs at either is ridiculous. And even if we were occasionally lucky enough to find chairs at the pool, there were no umbrellas. Children are allowed to run amok at the pool. They even have a giant blow up hamster wheel that the children are allowed to crash into the other guests who are trying to swim and relax. What is there not a designated children’s area? The breakfast buffet always felt like a war zone in which people have to fight for tables and access to the all too small buffet space for a property this large. The hotel is also inconsistent with its quality of service. For example, 1 night we were given plastic cups for drinks in our room, and the next day we were told that the hotel doesn’t do that. In short, save your money and go somewhere else.

Hosts An and Than have made every effort to make our stay a truly special experience. Their kindness, warmth, and attentive care have made us feel genuinely welcome. We are deeply grateful to them and to every member of the exceptional staff. Thank you all for your hospitality and for making our visit so memorable.

Staff were very helpful, large resort. Spa was great

Exceptional experience! I am absolutely thrilled with everything and would highly recommend this hotel to anyone. The service and overall experience exceeded my expectations. Thanks to all the staff here for making my stay so wonderful! A special thank you to Sy and Ngoc—these two are magnificent, incredibly friendly, and helpful. Sy went above and beyond to make sure we were completely happy, and even arranged our transportation to the airport. Exceptional service!

Our room had a wonderful ocean view and was clean with all the necessary amenities. The staff were friendly and polite. They were very helpful. Loved the buffet breakfast each morning. Only a 15 minute drive to Hoi An Old Town and a casual 10 to 15 minute stroll to An Bang Beach Village.

Room was clean, however a very long distance from the pool and beach. Private beach and pool were fantastic, as was the gym. Buffet breakfast offered a range of choices.

We had a fabulous time at the Pearl, from reception to house keeping everyone is happy to welcome you as family and is genuinely pleased you have chosen their hotel. We stayed in a superior room on the 3rd floor with seperate lounge and bedroom. Both rooms were huge and each had an ocean view balcony. The bedroom had plenty of storage and the bed was delightfully soft. The bathroom was well equipped with toiletries and spotless, large walk-in shower and plenty of towels. We stayed 10 nights so had extras included like 6 pieces of laundry each day, mini-bar refilled and afternoon tea. The resort is beautifully maintained by friendly staff inside and out. The vast pool area with various water depths was very safe for all ages and no fighting over loungers as they were plentiful. Steps down to the beautiful beach had more seating. The included breakfast was substantial and had all options hot and cold, as we were there for Reunification weekend it was very busy but tables were available and the Manager apologised which was a nice touch. The on-site eating is limited but that could be quiet season. An Bang is 1km walk along the road or beach where the choice of amazing food is endless. There is a free shuttle bus to Hoi A but limited times and the last bus home was 6pm, a little too early but a Grab taxi/bike was so cheap it didn't matter. We looked at the apartments for future family visits and the 2 bed/bathroom would be ideal for parents and kids, amazing hotel.

They want to charge be 8,460,00 for two loads of laundry. My fiancé also got a skin rash from the pool. They add too much chlorine. Not to mention the beach is restricted to a kid size area where you can’t even go out beyond the wave break. If your going to restrict guest to a single area at least invest in a grimace area. P.S. In Vietnam hotels have no authority over beaches, you can ignore them. But this hotel will threaten you if you don’t go to swim area dispute having absolutely no legal right to do so. Make it bigger then a kids pool or let us swim.

Stay elsewhere this place is an overpriced 3 star facility...