Hotel Rosamar Garden Resort

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

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Good for kids had a great time

Felt very basic. Pool area great for kids except, they weren’t allowed to do anything, no balls, no rubber rings.. Room was a great size, but very basic, no glasses for drinks, bed not very comfortable.

Child friendly clean hotel

Great Place , we loved it and we will definitely go back

Kids loved the slides and mini golf.was a very relaxing holiday.Reception staff where all lovely.

We went with my 5 and 9 year old children and we all absolutely loved it. There was activities during the day at kids club that they liked and also activities for the adults like water polo, darts, archery and table tennis. There is a mini park on site and crazy golf course. The food was good and the kids and the bonus of hot dogs/ burgers/ chips and rolls to name but a few during the day. Fully recommend this hotel for children the age of mine. Yes, the hotel room was small but the bathroom was more than adequate.

Very disappointing experience at this so-called 4-star hotel. First, the room and the entire hotel had an extremely strong chemical smell that made it uncomfortable to stay inside. We had to keep the windows open most of the time, which wasn’t really a solution. We specifically chose this hotel because of the advertised kids' club, but in the two full days we’ve been here, we haven’t been able to use it even once. The activities are scheduled in the middle of the day under the strongest sun, at 12 PM, and there’s no option for the children to stay indoors with air conditioning. Completely unsuitable for families with young kids. Breakfast was terrible — the food was of poor quality and very limited. We actually had to leave the hotel hungry and find proper food in town. The room itself was disappointing: old furniture, uncomfortable mattress and pillows, and our “view” was just of the parking lot. On top of this, when I tried to pay for a children's mini-golf game, they insisted on cash only and refused to add it to our room bill or accept card payment. When I raised the issue with reception, I was shocked by the response I received. Pati from the reception told me directly, "We have enough tourists without you" and added that I should always carry cash in case of a power outage. I also interacted with Elly at the reception — she showed the same indifferent and dismissive attitude, with no intention to help or offer any reasonable solution.

Very helpful and happy staff

This was our 2nd time at Rosamar Garden Resort and we love the facilities for our kids as well as the beach and area is like what you would expect when you say Spanish beach...absolutely stunning.