Wellton Riverside SPA Hotel

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Overall, I had a pleasant stay at the hotel, and this wasn't my first visit. I have stayed here several times over the past year. The breakfast was very good, with a wide variety of food to choose from, including options for both vegetarians and non-vegetarians. Most of the staff were friendly and polite. However, there were a few issues that affected my experience. Room cleaning was inconsistent. Sometimes the room was cleaned very quickly, and basic things were forgotten, such as emptying the bin or replacing the tea and coffee supplies. During my previous stays, housekeeping was much more thorough, so this was disappointing. The biggest issue was the Wi-Fi. The connection constantly dropped or stopped working completely. We reported this to reception and were told someone would look into it, but unfortunately nothing improved during our stay. Reliable internet is very important, especially for guests who need it for work or communication. Although the staff were generally friendly, there were a few occasions when it felt as though requests for assistance were treated more as an inconvenience than with genuine willingness to help. I hope these issues can be improved because this hotel has always been one of my preferred places to stay, and I would like to continue returning in the future.

Wellton Riverside SPA was exceptional. The cleanliness, friendliness of the staff, and overall value were excellent. I am looking forward to going back!

There are many good things about the hotel. Perfectly located, close to everything you need, bus to the airport, train station, market, old town, transport to reach anywhere in the city. The breakfast has a wide variety of sweet and sahoury items, all of them quite good, though seemed to be lacking local favourite in both sweet and savory options. Specifically potato pancakes or cured salmon. We paid for a room upgrade. It was €15 a night and not really worth it, the view is obstructed by the secondary glass panels on the exterior. Additionally upon check out they tried to charge us a second time for the upgrade and accused us of lying and made us show our payment receipt. Which we thankfully kept. They insisted we still owed them €45 for something and they started asking if we took something from the mini bar or their private transit. Extremely unprofessional. The coffee throughout the establishment is terrible, from the service counter in front, to the breakfast and finally the cheap instant coffee in the room. The majority of the spa was closed. Also no services are included in the room, so it's not a spa hotel, but rather a hotel with a spa inside of it. The toiletries, and towels are also poor quality. Latvia has lovely local brands, they had something else and not even separate shampoo just a 3 in one product. Their towels are so thin you can almost see through them. It screams cheap. Book for the location. Everything else is subpar.

Great hotel and location.

Déçus de ne pas avoir accès à la piscine. Chambre superbe.

Superb stay. Would definitely stay again.

Super nice place and friendly staff!keep the good work 🙏

The hotel is in a perfect location, close to the centre and bus station and on the river with nice views. It’s a modern hotel, very clean and smart. Superb spa facilities and great prices. Staff are very polite and helpful. Room is very clean, comfortable and well equipped.

Quality spa facilities and central location were both excellent, breakfast pleasant 8/10

Our room ws spcious, clean, comfortable, and well organised. We thoroughly enjoyed using the Aqua Thermal Spa which has an excellent Massage Pool. The staff were polite and informative, and we were ideally located at the Wellton Riverside to explore Old Riga. Highly recommended!