Hilton Garden Inn San Antonio Downtown Riverwalk

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

The listing on Expedia shows the pool has a bar and breakfast is included, to which neither is true, so head's up. Everything else was great, though, and a great location downtown.

Clean, staff is great, valet parking available

The valet attendant was quick and courteous which made our stay even better

Great experience! I will definitely be going back

Amazing customer service! Thank you Destiny!

The room itself was good, and the hotel appeared to have some excellent facilities, but unfortunately, the staff did a very poor job of explaining what was available. At check in, we were only told about the hotel’s location near the Alamo and River Walk. We were not given the hotel information sheet or told about any of the facilities. We only discovered on our final morning that there was a rooftop pool, which was extremely frustrating as we would have used it throughout our stay - had we known!!!!! Breakfast was also handled very poorly. We had breakfast included in our booking, but the staff directed us to order from the menu or pay $20 per person and then attempted to charge us for the items on the menu!!! Nobody asked for our room number or checked whether breakfast was included before taking the order. This gave us the impression that guests may routinely be charged without their booking details being properly checked, potentially resulting in additional charges and tips that should not apply. BE AWARE OF THIS. Overall, the room and facilities were good, but guests cannot make use of the facilities that they are not told about. Better communication at check-in and a more transparent breakfast process would have made a significant difference to our stay. This resulted in us having a bad post-feeling about this stay overall.

Really nice , close to all attractions downtown,we would stay again!!

I would recommend 100%

Great hotel, great location, clean pool. The building engineer definitely takes pride in his job. This was our second stay and I would stay again!

Good place to stay!!!!!!!!!