Hôtel Picardy

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

If you are looking for a bed that is close to the train station then this place is perfect. It was steps away from Gare du Nord, easy to find, and affordable. Those are the only good things I can report. First I e-mailed them weeks ahead to find out if I could store bags before the check in time. I never heard back. Then when we checked in our room hadn't been cleaned at all. Sheets were dirty and towels were on the floor. I explained at the front desk and I heard them ask an employee if she had cleaned that room yet and (since I speak French) I heard her say that she hadn't gotten to that room yet. The room was small and the sheets were not comfortable. But we were in Paris and had so much to do that the hotel room wasn't important at all. Thus I repeat, If you are looking for a bed that is close to the train station then this place is perfect.

Perfect location after a late night arrival, close to the station. That said, there are some unsavoury characters near the station at night! Very loud and no air con so had to open windows, thus making it louder. Door didn't lock on close, only when I was in. Hotel is dated but was cheap and its Paris so no issues

Clean room,helpful staff

The room had a lot of dust. The bathroom was not very clean. The telephone for reception did not work, so to communicate with them we had to go downstairs. And it was cold. Not only cold, but the heating was not working. They did not have a small heater to compensate and they also had no extra blanket to give. How can a hotel not have any spare blankets ??? The staff was rude and did not want to help. They promised that they would do something about the cold but did nothing and completely ignored us. Then apparently Expedia contacted them on my behalf, and they lied to them claiming that they had given an extra blanket when they did not do so. They do not care about their customers ! AVOID !!!

Elevator was not working! We were on the (6) 7th floor.

The room could only be locked with difficulty, which was of some concern. The toilet was difficult to flush and on some occasions would not flush at all. The breakfast was generally fine, but on the last day I had to ask twice for access to food and did not get all I asked for. I was charged a 5 euro fee for keeping my luggage after checkout - I have never had to pay this fee in any other hotel in Paris, in fact in no other hotel in any country I have visited. I am accustomed to staying in budget-end hotels in Paris, but I have to say this hotel was disappointing. The owners need to attend to property maintenance in the areas noted above, to ensure that future guests enjoy their stay.

staff, amenities and location

Rooms clean, coffe every morning very good food next door to right side as well to the left grocery store across stree and north station at front in general a very well basic hotel 🤓

Good hotel, staff is best

Perfect location for hopping an early morning Eurostar train at Gare du Nord. Rooms are very spartan so don’t expect much. No mini fridge, old towels, shower head that won’t remain in place.