Atrium Hotel at Orange County Airport

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Every thing was great except for one thing I asked the woman at the front desk when I would get my 150$ security deposit back and she said I would get it the following Monday which I never did still almost 2 weeks later.

The week of June 5th and pool lounge chairs cabanas not set up. Everything stacked like pool was closed. Maybe I missed the details stating it was closed but seems like that would be available in June. No maid service, towels, coffee replacements unless you call. Smoke detector had a plastic bag covering it. Possibly from recent painting. Stairwell was not cleaned and felt sketchy. Use elevator if on second floor.

Great bang for the buck. Easy to get to. Nice hotel, nice staff.

This is an older property but they can do better to keep up on their maintenance $ budget. The room smelled, phone was broken, outlet on the desk didn’t work for the coffee maker, desk chair old and material cracking and flaked, vinyl floor in bathroom bubbled and lifting in spots. You add daily parking on and it’s in the Hilton $ range but far from the cleanness and quality

First off, it smells like a cheap motel, old, peeling paint in the bathtub, no ice machine in the building, the TV didn’t work it didn’t even have cables. I would never stay there again, for the price and location they should really update and refresh!

Ok. I read the reviews after I booked. So my bad. Here’s the good: great pool area…no jacuzzi but there were nice cabanas, a BBQ area and the pool is heated. Also, the gym is small but well appointed. The bad: I did find a baby cockroach running on my bathroom floor. Only one but one is enough and apparently common to this property. Not good. Secondly: you will be charged $28 if you park over night. Doesn’t matter if you’re a paying guest…you have to pay. Also, they will take a $75 deposit from you when you first check in. What is wrong is that they won’t refund your deposit for ‘1-2 weeks’…depending on your bank. I’ve never heard of such a delay. If there wasn’t a pool and gym I would give it one star. The room is semi-renovated but still feels like an older property. Altogether I paid $153 (+ $75 deposit) for one night with one king bed. I did not use the parking. Will not be returning. Now you know.

The person on duty was very nice. The location was perfect as it is walking distance from SNA airport and a rental car facility. I checked in around 9:30 PM and when I got to my room there where two bath towels available. One bath towel had brown stains on it. Then I saw a huge roach laying on his back in front of the toilet; it was still alive. I grabbed a bunch of toilet paper and immediately got rid of the roach. I called the person at the desk and she told me they have pest service and offered to move me to another room but after inspecting the room and bed for more bugs with out finding any, I opted to stay as I only had a few hours before I needed to get up due to a very early flight. I thought about going to the Hilton next door but I didnt because I really needed sleep. To keep any bugs in hiding from coming out, I made sure my luggage was zipped closed tight and kept all of the lights on while I tried to sleep. I would have tried to get my money back but I figured I would be wasting my time because I doubt they would give it back and it was so late, I needed at least a couple hours of sleep. Needless to say, I did not sleep well. I go to LA a lot to see my Son and his family. I will never stay at this hotel again.

The hotel is okay. You get what you pay for. Water stains on the ceiling just painted over. The only reason to write this review is there was a noise issue. Once at 10:30 it sounded like a party was happening in the hall. It stopped when one of the other people nearby stepped out into the hall and asked them to be quiet. At midnight it was happening again. So I called the front desk, the guy was so rude “we already sent someone over there and they didn’t hear anything “ as a woman staying alone I was not going to step into the hallway to handle. Sounds like I was not the only one who called. I finally heard security come back and knock on a door and it was taken care of . The rudeness by the man at the desk was un called for.

Was clean and comfortable, but not luxurious. Good price, though, for Orange county.

Staff was friendly. rooms were clean but place is outdated. air conditioning was old and loud. good place for one night but not an entire week