Extended Stay America Suites Orange County Anaheim Conv Ctr

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Room was spacious and clean and quiet! Bed was comfortable!

It's a perfect score for me. My family enjoyed their stay. There was an instance where one of our kids found a dead bird in the pool filter and the staff responded quickly. They demonstrated they knew the process for safety and how to dispose of potential wastes.

the property was filthy and when we asked to change rooms because our room was dirty they tried to upcharge us for putting us in a room with 2 beds. We did speak to the front desk and they were able to fix the charges but overall we were pretty disappointed with the property.

I was very disappointed I have stayed here many years back and I don't remember it was this dirty and just the whole staff was not on top of anything I I will never stay here again thank you I'm just being honest

Our stay was very disappointing. When we arrived, the room was not clean. There was mildew in the bathroom, hair on the floor, and only one partially used roll of toilet paper provided. We spent the weekend at Disneyland, and when we returned, our room had not been serviced or refreshed. We understand that housekeeping policies vary, but the overall level of service was poor. We had to ask for basic amenities instead of them being provided. Another concern was the area outside the hotel. There were homeless individuals around the property, and I did not feel comfortable leaving my belongings in the room. I ended up taking my expensive items with me whenever we left because I didn’t feel they would be secure. Overall, the cleanliness, service, and sense of safety did not meet my expectations. We don’t ask for much when we travel, but based on this experience, I would not stay here again.

Looks old, bathroom moldy, some small spiders and upstairs neighbor can hear early morning footsteps, request fir utensils not given and some amenities need to be requested like shampoo etc. The young lady who recieved us was nice but the other girl was not acceptable. The internet was very slow and the breakfast was disappointing ( coffee , some power bars and cup cake)

It is great here Will the manager and his staff are amazing! Our room was very clean and the bed was so comfortable.

I liked that is was pet friendly and they do not charge an arm and a leg to bring our fur baby’s. I will be staying here again

Great stay

Pet-friendly: Yes , but you can see dog poop is everywhere, especially at the property main entrance.. No one has ever picked up after their pets and no one from the property ever clean as well. Upon checking in, they ask for the dog's crate, which was never mentioned that they require dogs to be on crate. They only mentioned for the extra fee. Breakfast : For our entire stay, all they have is hot water, coffee, chocolate and a muffin. Our stay with this property was a total disaster. This is the worst property we have ever stay and we will never ever go back.