Novotel Suites Hannover

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Nice hotel near the train station - lots of grocery options, very comfortable room.

Great location next to the train station, very central. Rooms were quite dated and could use a good clean (cobwebs in lamps, stains on pillow cases). The staff were excellent though!

The property and staff were decent overall, and I would have rated the entire experience much higher if it weren't for an unpleasant incident during breakfast. I sat in the only available spot but was asked to move by an employee because a family of four had just arrived. This left me with nowhere to sit and eat comfortably. That being said, it is still a good budget option, and you really can't beat the location for the price. On the positive side, the staff at the front desk speak English fluently, which was a huge plus. However, I would strongly recommend skipping the breakfast package and heading to the nearby shopping district for your morning meals instead. I would also suggest that management provide the staff with a few lessons on basic hospitality—starting with not glaring so rudely at guests when they walk into the lobby.

Clean room and friendly staff!

The hot water kettle was very dusty and dirty. No amenities (such as dental kit, shaving kit, even a hair comb - which are the basics) in the bathroom. Staff were robotic with no willingness to reach out and help or even suggest local places.

Dear Expedia Customer Relations, I am writing to formally complain about Expedia reservation booked for my recent vacation on Jun 4-6,2026. Novotel Suites Hannover, Germany. Based on the information, photographs and descriptions on Expedia’s website, I reasonably expected high-quality accommodation. Unfortunately, the property is significantly misrepresented, and I felt misled as a customer. • The hotel is located in a drug-tolerance, super dirty area that felt unsafe. This fact is omitted on the webpage. • The walk to the hotel from the station passes through urinals, addicts and constant police activity. • The property is outdated, with aging facilities and furnishings. • There is a very busy and loud bus station right in front of the lobby that operates through the night. As a traveler, I rely on Expedia to provide accurate and transparent information when making purchasing decisions. Had the property’s true condition and surrounding area been accurately represented, I would not have selected this hotel. This hotel should not be even listed on Expedia. Where is the vetting process / quality control of the properties you publish and sell? I respectfully request that Expedia review this booking and provide appropriate compensation for the significant discrepancies. Compensation in form of a full refund or travel credit. I have pictures to prove the above statements.

Early check in available

All good

A decent place to stay close to the train station. Staff were helpful, but wish the hotel had a restaurant that was open in evening. Rooms were clean and quite spacious.

Breakfast was good. Room quiet. Stores for shopping very close to the hotel.