Londoner Grand, a Luxury Collection Hotel, Macao

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Amazing property! Fantastic in all areas. Staff were wonderful

Beautiful hotel, easily connected to airport and other Sands properties. Room is big and clean. Friendly professional staff.

Clean very professional service clise to everything

Everything about this hotel was perfect!!! We enjoyed soo much.

room was clean. Beautiful hotel and there were lots of shopping nearby. Enjoy our stay very much

Amazing stay

I recently stayed at Londoner Grand Macao and it exceeded expectations. From booking to checkout, service was excellent—the reservation team was efficient, and Jessica at front desk was warm, professional, and genuinely helpful. When I had a couple of questions before arrival, email inquiries were settled quickly and professionally by the hotel reservation team. The hotel is spotless, with impeccable hygiene throughout. The atmosphere was pleasantly quiet—calm and refined, with no hallway noise—perfect for deep sleep away from Macao's usual energy. The room was comfortable with great bedding, good temperature control, and thoughtful lighting. Room service was prompt and friendly. Extra touches: thorough turn-down service, excellent shower pressure, a solid in-room dining menu, and spotless lobby seating. Overall, a perfect blend of British elegance and Asian hospitality. Would I return? Absolutely.

brand new hotel at excellent condition. clean room with nice view. courtesy welcome with a warmly greeting card on the table in the room.

My experience was absolutely great! I am very appreciative for the hotel’s manager Jacky Lo. He was extremely attentive and my experience at the hotel unforgettable, especially in one of the most busy time which is gold week.

⸻ My birthday stay at the Londoner Grand Macau was nothing short of extraordinary—it was an experience defined by elegance, precision, and deeply personal service. From the moment I arrived, every detail reflected excellence. The property itself is immaculate—polished, pristine, and thoughtfully curated—but what truly sets it apart is the people. There is a rare attentiveness here: staff not only remember your name, they remember you—your preferences, your pace, your presence. That level of intentional hospitality is unforgettable. Dining at The Conservatory was a highlight, thanks to the exceptional leadership of Loki Wang. His warmth, professionalism, and intuitive service elevated every meal into a memorable experience. He leads a team that delivers not just service, but genuine care. The spa experience was equally remarkable. Hannah and Camille created an atmosphere of tranquility and indulgence that felt tailored specifically to me. Their attention to detail, calming presence, and thoughtful touches—including a beautiful small gift—made the experience feel deeply personal and restorative. What I appreciated most were the thoughtful recommendations. The team guided me to incredible dining, including António Restaurant Macau, a Portuguese gem that became one of the culinary highlights of my trip. Those suggestions alone elevated my entire stay. And then there are the moments that make the hotel feel alive—the elegance of the Queen’s appearances at 5 PM and again at 8