Abode Beach House

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

This stay had a lot of false advertisements and were not ready for their soft opening. To begin with the room description stated a king bed with Twin futon and there wasn’t a futon for extra seating. The internet at the property could not support the property bandwidth and did not work in the first room we were in. There was non internet and wifi and tv did not work. WiFi is necessary for the TV because they did not have cable. The shower was flooding and had to take a shower by turning water in n and off to let it drain so stand in shower would not overflow. Took 2 hours for property staff to inquire with regional manager to approve moving us to another room. The second room had a flooding bathroom sink, no tv in master bedroom of the suite the suit they put us in, but the Internet worked. The regional manager kept saying she would call us to rectify the situation but after multiple attempts we still had not heard from them and it’s almost time to checkout. We understand that it is a soft opening, but if there are discrepancies and advertisement, and the rooms are not ready to be let out to a customer then management should be refunding without question we’re leaving the customer to wonder whether or not they are going to provide any compensation for a day that does not live up to the standards.

Great

Abode is small but mighty. I was hesitant at first booking a renovated hotel but little did I know, it would be a great decision. From the pink esthetic perfect for our Mom/daughter trip, spacious rooms, convenient location directly across from the beach, walking distant to restaraunts, meticulously clean, snacks, water, coffee and lastly the staff. Gina welcomed me at check-in with a smile on her face after tirelessly cleaning up water from the rain. She gave me tips on the area, talked about her family and gave me a first impression I needed. The remainder of our stay was seamless, quiet area, staff so nice and respectful and everything we needed was a perfect way to spend our last few days of summer. We will DEFINITELY be back and I have already told friends, families and coworkers of this little gem. 11/10 stars and hope this place stays for a long time.

Such a nice and convenient place in Clearwater! It was walkable and near so many good spots to eat. The room was large and spacious and the staff was very chill and kind. They would benefit from a few additions/improvements but it was overall a great stay. The pool was also really great!

Gina was incredible! What a wonderful place to bring the family! We loved it!

NA

I really loved stay here ! The location is amazing and the rooms is so cute !! I’m back in soon !!

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Beautiful property, the room was super clean, comfortable beds and nice pool. The staff were amazing and very helpful. The location is perfect, near the beach, local stores and restaurants. I will definitely coming back. 100% recommended.

First let me start by saying I don't take any joy and waited a long time before posting this but they never refunded my money so here goes. We booked on Expedia and it looked good through pictures and a few reviews we paid Holliday pricing for non holiday and we are florida residents. The inside says different the parking is terrible and they charge you for it on top of your stay. Mind you this hotel is charging premier pricing for sub par performance. Biggest issue we had booked the room for six people. They never put the bedding in our room for6 kids and there is no extra bedding in the room. It was after ten before we got back to the room and found out we didn't have bedding for our kids bed so I called front desk no one was there I was told by a voicemail to call a number and that after 10pm no one was on property to get our bedding for us and we where out of luck I got a hold of the main manager I guess and she told me she couldn't get anyone to come back to get us bedding. So we paid a ton of money to sleep in a crappy hotel with no bedding. The next day they offered me 10% off I told them to get bent. Then they came back with 50% off I accepted it. But then they never actually refunded my money. I am not sure what hotel group owns this company or who is the actual manager of this company but I can tell you they clearly have no common sense of customer service and have no business being in the customer service business. Do not go!!!