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Oaspeți și camere

2 adulți, 1 cameră

Găsește mai multe hoteluri în Guía de Isora

Gran Melia Palacio de Isora

Avenida Los Oceanos, s/n(Urb. La Jaquita, Alcalá)Vezi harta

RON 1,429.93pe noapte

Acesta este cel mai mic preț din ultimele 30 de zile, pe baza tarifelor din 30 Sept

Motive principale pentru rezervare
Potrivit pentru familii
Hotelul dispune de multiple facilități pentru copii
Facilități pentru copii
Un spațiu sigur și distractiv pentru copii, cu activități
O priveliște minunată
Majoritatea recenziilor utilizatorilor comentează pozitiv asupra priveliștii din camera lor
Facilități populare
Free kid's club
Water park
Bar
Coffee shop
Restaurant
Free WiFi
4.4/5Minunat 498 recenzii
Explorarea zonei
Alcala Beach, 500m, Aproximativ 8 minute de hotel pe jos
11
Deluxe Room (2 adults and 1 child)
Bed type arranged at check-in

48.0 m²

10
Master Suite One Bedroom Resort View (2 adults+1child)
2 beds

69.0 m²

13
Deluxe Ocean View
Bed type arranged at check-in

48 m²

11
Deluxe Room, Partial Sea View (2 Adults + 2 Children)
Bed type arranged at check-in

50.0 m²

11
Deluxe Room (2 adults and 2 children)
Bed type arranged at check-in

48.0 m²

11
Master Suite One Bedroom Partial Ocean View (2 adults+1 child)
2 beds

68.0 m²

11
Master Suite One Bedroom Partial Ocean View (2 adults+2 children)
2 beds

68.0 m²

7
Double Room
Bed type arranged at check-in

48.0 m²

11
Deluxe Room, Partial Sea View (2 Adults + 1 Child)
Bed type arranged at check-in

48.0 m²

10
Master Suite One Bedroom Resort View
1 double bed or bigger

68.0 m²

56
Deluxe Room
Bed type arranged at check-in

54.0 m²

11
Master Suite One Bedroom Partial Ocean View
1 double bed or bigger

68.0 m²

Partial ocean view

10
Master Suite One Bedroom Resort View (2 adults+2 children)
2 beds

68.0 m²

48
Two Bedroom Master Suite
Multiple beds

132.0 m²

Nu sunt disponibile imagini încă
Deluxe Room Partial Sea View (2+2)
Bed type arranged at check-in

48.0 m²

Partial ocean view

9
Deluxe Room Partial Sea View (2+1)
Bed type arranged at check-in

54.0 m²

Partial ocean view

6
Deluxe Family Room (2+2)
Bed type arranged at check-in

54.0 m²

7
Suite (2+2)
2 beds

78.0 m²

27
Suite
1 double bed or bigger

78.0 m²

7
Suite (2+1)
2 beds

78.0 m²

6
Deluxe Family Room
Bed type arranged at check-in

54.0 m²

7
Deluxe Room (Front Sea View)
Bed type arranged at check-in

59.0 m²

Ocean view

7
Deluxe Room (Front Sea View 2+1)
Bed type arranged at check-in

59.0 m²

Ocean view

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Recenzii

Citește toate recenziile
4.4/5.0

Minunat

498 recenzii
Locație
4.0
Servicii oferite
4.4
Curățenie
4.5
Atmosferă și facilități
4.3
Toate
4.5+
3.0+
Shareen
Revizuit: 18 Mai 2026

5.0/5.0

Fantastic
The hotel was stunning everywhere was nice and clean, only thing I experienced was lack of vegetarian or continental options
John
Revizuit: 23 Apr. 2026

3.0/5.0

Bun

Am stat cu familia · Pentru prieteni și familie

We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back.
Amirpouya
Revizuit: 21 Mart. 2026

5.0/5.0

Fantastic

Am stat cu copiii

Staff are super kind Room was clean Bar too expensive ( 6 euro for a cup of tea, $16 euro for frozen drinks) for no reason while you are already paying for 5 star hotel stay
Jane
Revizuit: 7 Mart. 2026

3.0/5.0

Bun

Am stat cu partenerul

Couldn’t fault the staff or the property, restaurant booking was difficult and frustrating, menus limited. Pool areas lovely, as was the room. The worst thing however were entitled rude guests, I feel for the poor staff having to deal with them. Just because you have a bit of money to afford nice places doesn’t mean you have to behave badly! One particular woman needed a personality transplant, all she did was moan and walk around with a miserable face!!
Dominika
Revizuit: 24 Dec. 2025

4.0/5.0

Minunat

Sejur individual · Pentru timpul liber

Fine resort, just uncomfortable beds
Nok
Revizuit: 23 Dec. 2025

3.0/5.0

Bun

Am stat cu copiii · Pentru timpul liber

So as an overall, we think the hotel is very nice. The setting, swimming pool, facilities are good. The reason why we only gave it 3/5 stars is because I think there are a few things lacking. Our stay includes the breakfast, the variety is good but the quality could be better. Some things were good but others like the sausages and bacon are not of great quality. The other thing is that the staff are not that well train, some were good and others pretty bad. the cleaning of the rooms are generally not very clean. The hotel has a lot of potential and if they get the staff more well trained overall and improve the food quality then it would be much better. Although we went to oasis restaurant, the food was very good
Lok
Revizuit: 20 Dec. 2025

3.0/5.0

Bun

Am stat cu copiii · Pentru timpul liber

The room cleaning was a bit average. After cleaning each day, floors are still dirty. Noticed they don’t hoover but instead uses a mop which looks rather dirty. After clean, floors still makes my feet dirty. Breakfast has good variety but quality not great but overall ok. Staff not trained well, some are good but general saying hi when they see you not always the case. Staff doesn’t always know things and answer your questions.
Dmitri A.
Revizuit: 9 Nov. 2025

3.0/5.0

Bun

Am stat cu familia · Pentru timpul liber

Overall I would rate this property at 3.5 stars. Unfortunately, my wife and I were not overly impressed with a property condition, restaurants variety including table reservation system, lack of personal touch in terms of service, room location, limited options in terms of entertainment, level of prices. Having said that, location is perfect, front desk staff were very helpful.
Terence George
Revizuit: 29 Oct. 2025

4.0/5.0

Minunat

Am stat cu partenerul · Pentru timpul liber

Well run facilities across the whole site
Gauri
Revizuit: 5 Oct. 2025

1.0/5.0

Sub medie

Am stat cu familia · Pentru prieteni și familie

Absolutwly terrible

Prezentare generală

Gran Melia Palacio de Isora

Renovare:2020-01-01
Camere:604
Podele:5
Evaluare în stele:

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Descriere

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Vezi tot

Explorarea zonei

Atracții

Alcala Beach

500m
Vezi harta

Facilități și servicii

Facilități populare
Free kid's club
Water park
Bar
Coffee shop
Restaurant
Free WiFi
Kid-friendly facilities
Children's games
General
Electric car charging station
Parking (additional charge)
Non-smoking throughout
Childcare services (additional charge)
Gift shop
Shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Fitness center
Spa
Kids swimming pool
Fitness classes
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Food & drink
Poolside bar
Breakfast service (additional charge)
Activities
Ballroom
Games
Tennis court
Vezi toate facilitățile

Politici privind proprietățile

Ora de check-in/check-out

Cea mai devreme oră de check-in:După 15:00 - Înainte de 12:00

Cea mai recentă oră de check-out:Înainte de 12:00

Politica de check-in

Oaspetele responsabil pentru check-in trebuie să aibă vârsta de 18 ani sau mai mult

Instrucțiuni speciale de check-in

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Descrieri de check-in

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Some water is reused through a grey water recycling system

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Notă: Politicile de check-in variază în funcție de proprietate. Vă rugăm să verificați cu atenție înainte de a rezerva

Politica pentru copii

Copiii de toate vârstele sunt bineveniți să stea la această proprietate.

Alte taxe

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children

Self parking fee: EUR 15 per day

Pet fee: EUR 80 per pet, per day

Service animals are exempt from fees

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mâncare și băuturi

Enjoy international cuisine at Pangea Food Market, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Vezi toate politicile
Acasă Spania Gran Melia Palacio de Isora

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