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Reviews
5/ 5
Good
Read all 87417 reviews
5 Good
Yihao
2021-07-21 16:48:37
This time i used KLook booking a ticket from Zhangjiagang to Xian. Zhangjiagang is a peaceful Sourthern city in Jiangsu. Booking experience was good and soonly i received the success email.
5 Good
Guichun
2021-05-12 19:38:26
Luckily, Klook helped me get a seat on the return trip because of the temporary train ticket. There were still a lot of people on the bus, and although there was a little smell in the compartment, it was still tolerable. The carriages are noisy and the toilets are not clean. Looking at the photos taken in the morning in the train, I still felt that my stay in Dandong was worthwhile even though it was only a few hours. Thousands of words, thousands of words or thank Klook for helping me to grab the return seat tickets, travel in the future, preferred Klook!
5 Good
Guichun
2021-05-12 19:27:37
Shenyang to Dandong D7663 train, temporary decided itinerary, although did not buy a seat, but was allocated to the compartment of the passenger is very few, very short time arrived. The Dandong railway station is ceremonially clean, and the shop owners on Korea Street near the station are very welcoming. Yalu River River a lot of people, with a high power telescope to see the opposite side of the river full let me surprise.
5 Good
CHEE TONG
2021-01-31 01:12:30
The station is very big and take quite a while to explore and get to the right place. Otherwise have to ask people around either by showing them your ticket to get the right direction as time can be a issue if you are rushing for the train. Overall train experience is good and smooth and good Wi-Fi on board. Recommend for those who want to try out bullet train when you don’t have one in your own country.
5 Good
CHANG
2021-01-21 19:12:10
1. Unforgettable experience, because the paper invoice couldn't be presented when changing or returning the ticket on 17 January due to late arrival at Chengdu East railway station. It was still in Guangzhou and the ticket guy insisted to proceed to change or return the ticket if I could present the paper invoice, and sadly the paper invoice couldn't be printed again in Chengdu East railway station! 2. Customer service representative Ryder.H, broke his/her promise for not replying to me by email. And no compensation plan for tackling this issue as well. 3. Still, klook points could be redeemd for purchasing tickets via klook, awesome.
5 Good
xiaowei
2020-10-18 12:19:25
A very confotable journey for me , by using klook to buy a ticket , i feel very convenient and i also told my friends to buy train tickets at this website , this platform also often offer discount for us so that we can buy tickets at a very cheap price , so so good , thanks klook
5 Good
CHANG
2020-10-02 11:22:08
1. It's convenient and fast to get the electronic ticket once I book the ticket on line thru Klook app. 2. There's no need to print it out or grab the paper ticket, just present the national ID card and scan your face before go thru the security check point. 3. Get points after submitting reviews and related photos, it is awesome!
5 Good
CHANG
2020-10-01 11:59:17
1. I just bought the ticket around 9am, and the departure time is over 10am, it is convenient and fast. 2. In mainland China, there is no need to present the ticket when go through security check point, just use your national ID card and then scan your face, fast! 3. If you have coupon, you could use it as well.
5 Good
KA LEONG
2020-09-20 22:35:56
Convenient and fast,but only one train from Zhuhai to Guangzhou north without interchange on scheduled every day,I like look out of window when I am on seat,ticket isn’t gotten by ticket office in station,I just put related identity card which I ever used to purchased ticket in klook app into entry-gate reader and pass
5 Good
Norzela
2020-08-23 20:31:54
very good experience.. definitely will repeat again one fine day but the journey is super long and super tiring..but its really worth it.. bring ur snack with u and come early to get your ticket at the counter very good experience.. definitely will repeat again one fine day but the journey is super long and super tiring..but its really worth it.. bring ur snack with u and come early to get your ticket at the counter
5 Good
Yuanhao
2021-02-22 12:23:06
重要的事说三遍: 出票很快,邮件通知,短信通知都有,能够及时的了解行程,是一次非常满意的车票预定,五星,好评! 出票很快,邮件通知,短信通知都有,能够及时的了解行程,是一次非常满意的车票预定,五星,好评! 出票很快,邮件通知,短信通知都有,能够及时的了解行程,是一次非常满意的车票预定,五星,好评!
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5 Good
lina
2021-02-18 17:40:55
客路真好用,买票很方便实惠,积分可以抵现金!赞赞赞赞赞赞赞👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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5 Good
xiaohu
2020-10-06 22:00:46
早上吃完早饭就赶往火车站,石家庄的火车站是那么的高端大气上档次,离我的家也非常的近,从石家庄到合肥只要4个小时就到了,高铁的速度非常的快,同时利用客路APP订票也非常的方便。快捷迅速。跟坐高铁一样。到了目的地以后再吃一碗牛肉汤,爽口的要命。终于通过客路APP,在国庆黄金周订上了票,回到了家,非常的开心。
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5 Good
Suiqiu
2020-10-25 14:01:39
KLOOK~看到很多App榜单精选都有推荐过,很多会玩的人都在上面分享他们的评价和旅行美照。这一年来,每个月坐火车都能用优惠券打折买票,省下了不少钱,交通票和景点门票都可以在上面直接购买,还有诸如一日游、独特体验、地道美食等各类的新奇有趣的旅行产品可以选择,不要太方便啦~当然,价格还很实惠,可以说是一个超级方便和省钱的旅行App了!
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5 Good
li
2021-01-16 17:09:15
購票很方便。確認時間也很短。選座跳位的問題似乎也解決了。雖然不能改簽。但可以通過鐵路系統改簽,也沒有什麼大問題。衹是以前每個月發的一張優惠券,從今年開始似乎沒了。
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5 Good
Xuefeng
2021-01-04 19:22:55
2021年的第一次出行,踏着皑皑白雪,在寒冷中离开家人,还好有高铁有K look,一切都是那么便捷,于是多了几分从容和淡定。感谢徐淮盐高铁,感谢K look,有你们的相伴,我们的生活更加精彩!另外高铁站虽然还在建设中,但是周围的环境挺好哦,很适合谈恋爱的😊
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5 Good
Suiqiu
2020-11-03 07:46:02
KLOOK~看到很多App榜单精选都有推荐过,很多会玩的人都在上面分享他们的评价和旅行美照。这一年来,每个月坐火车都能用优惠券打折买票,省下了不少钱,交通票和景点门票都可以在上面直接购买,还有诸如一日游、独特体验、地道美食等各类的新奇有趣的旅行产品可以选择,不要太方便啦~当然,价格还很实惠,可以说是一个超级方便和省钱的旅行App了!
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5 Good
xiaoli
2021-04-12 11:22:24
经常出差,必须推荐用客路app,下单快,收到票也快,而是最最重要的是价格还很便宜,去杭州火车站上下车也方便,作为一流的app,客路还很贴心,经常有活动能到站接客往返,真的很方便,价美物廉啊!爱不释手。希望未来还能有更加给力的活动,祝app越做越好,越来越多人使用。
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5 Good
huiqi
2021-03-03 14:45:31
路客真的很方便,很国际化,和其它平台一样都是可以直接刷身份证的,不用取票,有时间APP有点卡顿,要修复下,我已经推荐了我身边的朋友用了,不过现在推荐新人的20元怎么不能用于国内火车票了?就感觉毫无意义啊,我还和我朋友说能减20,但是不能用,希望活动还是可以变回来吧,哈哈
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5 Good
lina
2021-02-02 10:43:13
客路真好用,买票很方便实惠,积分可以抵现金!赞赞赞赞赞赞赞👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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5 Good
xiaowei
2021-02-21 18:51:59
客路软件购买火车票真的非常的划算和方便,出票和官方的12306一样,没有任何的区别,我推荐了身边的同事使用,他们都说很好,也会推荐其他的人使用,网站速度很快,访问从来没有出现过问题,我相信后面会持续使用的。也会继续推荐身边的人使用
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5 Good
yutu
2021-01-11 15:44:21
这款软件上买火车票很方便,积分还能抵现金,赞👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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5 Good
linlin
2021-01-02 22:13:07
KLOOK~看到很多 App 榜单精选都有推荐过, 很多会玩的人都在上面分享他们的评价和旅行美照。交通票和景点门票都可以在上面直接购买,还有诸如一日游、独特体验、地道美食等各类的新奇有趣的旅行产品可以选择,不要太方便啦~当然,价格还很实惠,可以说是一个超级方便和省钱的旅行 App 了!外出旅游就靠它!
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5 Good
yutu
2021-01-11 15:46:19
这款软件上买火车票很方便,积分还能抵现金,赞👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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5 Good
yutu
2021-02-02 10:51:54
客路太好用了,买票方便有实惠,积分可以抵现金,赞👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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5 Good
qishan
2020-09-29 07:57:16
也用了很长一-段时间了。总的来说,是非常不错的,刚开始我只是用来订票的,网上订票,太方便了,不用去车站排队,现在发现多了很多功能,比如可以在上面买景区门票,还有优惠。旅游每去到一个地方,都会给你推荐好吃的、好玩的,特色美食推荐的都很棒。越来越爱客路了,哈哈,推荐给大家哦
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5 Good
linlin
2021-01-02 22:16:30
KLOOK~看到很多 App 榜单精选都有推荐过, 很多会玩的人都在上面分享他们的评价和旅行美照。交通票和景点门票都可以在上面直接购买,还有诸如一日游、独特体验、地道美食等各类的新奇有趣的旅行产品可以选择,不要太方便啦~当然,价格还很实惠,可以说是一个超级方便和省钱的旅行 App 了!外出旅游就靠它!
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5 Good
hongxia
2021-02-02 11:01:22
客路软件很好用,买票应有尽有,很齐全,积分能抵现金,超赞赞👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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5 Good
jianjun
2020-11-10 10:58:25
工作原因,又要出行,高铁是我们出行,特别是中远距离的首选交通工具,既便捷又高效,价格也不会很贵,还可以欣赏沿途的风景,特别的好,这个季节时间节点,车站人不多,不拥挤不仓促,很好,空气很好秋高气爽的,出行的感觉也可以很舒心。
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5 Good
gaohang
2021-04-06 17:40:55
反正非常满意跟就是在抢到了站票的,在其他的软件都抢不到,然后2306也不懂,这个是很快的啦。清明节的时候回家真的是很难抢到票的,很感谢客路帮我抢到了票,非常感谢啦。很喜欢这个软件,速度挺快的。就是可以不用打印车票,直接坐车刷身份证就可以进出了。动车好快呀,一个多钟就到了,坐火车的话都要两个钟了,很喜欢的哦,很推荐朋友用这款软件。已经介绍了很多个朋友啦,他们也很喜欢。
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5 Good
xiaowei
2021-02-21 18:58:35
klook购买火车票真的非常的方便划算,出票和12306一样,可以第一时间在12306的官网app看到购票情况,没有任何的区别,我推荐了身边的同事使用,他们都说很好,也会推荐其他的人使用,网站速度很快,访问从来没有出现过问题
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5 Good
qishan
2020-09-29 08:00:55
看看自己周边旅游景点!都能浏览实景仿佛身临其境?还有各大景区的门票预售,还有特价票!在也不用去排队买票了?软件界面简洁清爽!很容易上手要到到哪旅游一点就出来!很方便。向我这样从来没出过远门门的菜鸟!再也不用问别人去哪好玩了?
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5 Good
yutu
2021-04-11 08:39:26
客路超级好用,买火车票可以用积分抵扣,出游的景点门票也有优惠,已经多次使用,而且推荐给了周围好多朋友,推荐👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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Common Questions
Which ID should I use when booking a China Rail ticket?
  1. Hong Kong citizens must use the "Exit-Entry Permit for Travelling to and from Hong Kong and Macau" travel document 2.Taiwanese citizens must use the "Mainland Travel Permit for Taiwan Residents" travel document
  2. Mainland China citizens must use their national IDs
  3. Non-Chinese passport holders must use their passports when booking train tickets
How early can I purchase a train ticket?

Rail tickets in China can be booked as early as 30 days before train departure. We encourage you to book your tickets right after planning your travel as tickets can run out quickly especially during holidays.

Can I make a reservation first and pay within 24-72 hours?

At the moment, it is not possible to reserve now then pay for a ticket later on Klook. To secure a ticket, please pay as soon as you have chosen your route.

Why can't I find the train I want to book?

There are several reasons why you might not find your desired train:

(1) Your desired train is full, or (2) Your desired train route is not yet available for booking, or (3) Your desired train route is temporarily closed for booking due to track maintenance work, or (4) Your desired train journey might contain changes (the system is designed to filter out any train routes with exchanges to give you the most direct route)

What can I do if the train I want to take is fully booked?

One small tip you might be able to use is to try to book a few stations further from your destination and get off the train earlier. China Rail sometimes allocates the tickets by stations so you might get lucky getting a seat! But of course, you will have to pay a little more and this trick does not always work. You could also come back and check regularly since there might be tickets released when other passengers cancel or change their tickets