Sant'Angelo Suites

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Definitely not a four-star hotel. I arrived to check in but the ladies behind the desk were more concerned about watching TikTok. I then went to my room, to find that the door wouldn’t lock. The very nice cleaner tried to help me out, but couldn’t. I was then given another room which was much much smaller than the room I had originally booked. No compensation given. The area that the hotel was in also wasn’t very nice; lots of rubbish on the floor.

Amazing staff - Rosario at the front desk was incredibly helpful. Rooms were immaculate. Breakfast was wonderful. Convenient location to Napoli centrale. We ate at the restaurant attached and had a delicious and very fun dinner as we talked with chef Patricio.

Courteous staff, very clean room, despite the area outside which is sketchy but soon you’ll notice Napoli streets are dirty in comparison to other areas

There is no wifi whatsoever in the rooms. Bathrooms also stink. This felt like 2-star motel

Excellent customer service! Highly recommend!

Room needed better lighting. When the main light was on, it was too bright and startling. When the light was off, the LED mood lighting was barely enough. Shower was warm, our view was the air shaft. Our guests rooms we either street side or something else. Breakfast was minimal but the staff was attentive.

We left very early before breakfast was served.

I don't like to leave bad reviews, but our hotel room had a really horrible smell to it, coming from the bathroom, that we tried our best to cover up, but kept returning. I know Italy has a really old sewer system, but this was different. It made the entire stay unpleasant, and made sleeping there was difficult. There was exposed wiring in the shower, no shampoo, and the bathroom door did not close properly, requiring you to wedge yourself in there and use the full force of your body to get it to slide open. So we couldn't even shut the door to the smell at night. The neighborhood was very sketchy. Some kind of open air market happened every day right outside, and afterwards guys lingered there on the street into the night. I live in LA. I can handle sketchy streets. But I didn't feel super great walking around after dark, especially if it was obvious that I was a tourist headed to a hotel. It was close to the train station, which was convenient, and there is an area just on the opposite side of Piazza Garibaldi with very pleasant restaurants and shops. But overall, I was extremely disappointed with my stay here. It was one of the least pleasant hotel experiences in my recent travel history.

Great hotel

The hotel was nice. It was hard to find as the entry is on a different street than the address says. The breakfast wasn’t great but they had a nice room, good pillows, good size room. The area is a little sketchy at nighttime. Very close to the train station.