Cotswolds Hotel & Spa

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Really good sized room with a kitchenette, including a microwave, oven, and fridge. Would have liked air conditioning, but the fan was ok. The room was clean, and well situated looking out to the golf course. The staff were all friendly and very helpful. It was a nice touch having a birthday card with a voucher for a free drink in the room on arrival, as we were celebrating a birthday.

Great stay again. The rooms are spacious and we had the pleasure of a golf course view room. Rooms are nice and clean.

The rooms were spacious and clean, although not exceptional (some of the furniture was a little flimsy) and could benefit from AC. Obviously, there is a lot of building work being carried out nearby but not too intrusive. Reasonable value for money.

No issues

Great hotel, clean and friendly staff

I don’t write many reviews but felt the need to for this hotel. This hotel is not a spa, you can have treatments but there is no spa! The room was unbearably warm and a cheap noisy fan was all that we had and it didn’t do anything, the bathroom had a terrible damp smell and if the door was open that smell spread into the room, hardly had any sleep. The restaurant staff were unhelpful we were told we went to book a table and told we could have half 6 or nothing basically so we had to take pizza out, and in the morning we went for breakfast that we pre paid for, we were asked for our names and ticked off upon arrival but while we were getting our self service breakfast a lady came up requesting my room number like I wasn’t supposed to be there with all the other guests looking over.

Decent hotel but despite the name it doesn't have any spa facilities apart from therapy rooms, the name is very misleading

Room was clean and a perfect base for exploring. 1 tiny fan and no air conditioning as advertised! We had to go buy another large fan as was stifling even with both sets of patio doors open all night. Not the golf view promised but a building site. Would also help to advise customers you have longterm construction daily for 2 new blocks. Noise from deliveries of materials, lorries reversing, Externally the existing buildings need alot of care and repairs. Balconies falling to bits. Weeds growing 2ft tall in car park and by reception, overpowering the lavender. Golf course is tired and not well maintained, several rabbit holes by lake have wasp nests inside. No action taken. Staff whilst polite do not have english as a first language and struggle, even refusing to order us a taxi to go to and from Chipping Norton for dinner. As to how you qualify as a spa is beyond me, no pool, no sauna, no steam room, treatments have no timetable, other guests had theirs cancelled last minute. Lots of room to improve, listen to your paying customers and stop ignoring us for weddings and events.

Excellent room with a kitchen but needed more than 1 fan in this heat

Lovely clean room with a view. Staff were friendly and helped us with all our enquiries. Breakfast was amazing, would definitely stay here again.