The Poet Hotel

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Disappointed a little with the room, no storage for clothes only a hanging rail.

We had a very pleasant stay at this hotel. The staff were incredibly friendly, welcoming, and always ready to help with anything we needed. They made us feel comfortable throughout our stay. The hotel itself was great, and we truly enjoyed our time here. If we are ever back in this area, we will definitely choose this hotel again. Highly recommended!

Everything was great. Location perfect. Couldn’t ask for more.

Great staff and great service and very good location.

Overall, an enjoyable experience

Beautiful hotel, friendly and helpful staff and well situated in the city.

Nice spot to stay

Upon our trip to Italy, my family and I were looking for hotels to stay together. When we went to book on the Expedia app, it showed there were rooms available for the entire family. I booked mine first and was able to get a room. My family was booking at the same time and it changed to no rooms available. I immediately contacted Expedia to cancel my room or see if there was another hotel to change to to accommodate all of us, they contacted the hotel and they would not refund us and there were no other rooms available for them. We ended up having to stay at a different hotel and I still had to pay for this hotel even though I did not stay there since I was not going to displace the rest of my family. They were not accommodating whatsoever even though I called within 30 seconds of booking, Expedia said they tried to contact the property and they declined to refund us. I feel like it was just a way to get money without wanting to put customer service first I would not recommend for that reason. this was a total inconvenience and they could’ve helped us and chose not to.

The staff were great help.

Parking is a huge problem, efen when you book it in advance. There is a long walk and then you have to enter code multiple times. It would be good if the valet takes your car and brings it back.