ibis budget Luzern City

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Found a used band-aid stuck between the bed sheets. Rooms were set up for 3 people we only received 3 bath towels; no hand towels. They do not have hair dryers in the room; you can check one out at the front desk for a $20 Deposit. Not sure if they only have one as I had to share the dryer with my sister in a different room since they did not have another one for my room. The gal at the front desk working in the afternoon/evening was not friendly at all. She tried to charge me for an item I had purchased much cheaper down the road at the gas station. The gentleman that worked at the same time was very friendly and helpful. They charge for EVERYTHING at this place, coffee pods, luggage storage. They did have a convenient bus stop right in front of the property that was a short ride to the main train station.

La parada de bus se encuentra en la entrada lo que es muy conveniente y el hotel te entrega pase ilimitado para subir y bajar cuantas veces quieras. Staff muy amable, te ayydan en todo. Cuarto pequeño pero limpio que para mi es lo mas impoertante ya que vas a esrar fuera conociendo la ciudad. También te guardan el equipaje sin costo. En el lobby tienen snack y bebidas a la venta. Cerca del terminal deL tren 12 min caminando.

Very nice beds. Quiet. Walking distance to city center.

Helpful front desk and easy check-in/check-out process

Good hotel, central location. Free bus passes.

Breakfast was reasonable but not much choice. The only ‘hot’ food was a boiled egg Location wise it was a ten minute walk from the train station or the number 4 bus stopped right outside which was handy Room was incredibly small, cramped, no space for luggage (it had to go under the bed), no storage space except for 3 hangers, no bedside cabinets and worst of all, zero privacy for getting in and out of the shower We stayed in a twin room and there was absolutely nowhere to get dressed or dried from the shower. The shower cubicle opens directly into the room itself with no separate room. The only privacy you get is the shower screen is frosted, but it also faces a mirror directly so if you get out of the shower to get dried, you’re right in front of the mirror in direct view of your room mate in it! Disgusting design for a hotel The toilet had no lock and the door barely even closed properly I would say it was cheap and cheerful but it was neither of those things. Do not recommend, and I would not stay again

Good location as bus from railroad station drops you off in front of hotel. Hotel gives you a pass to use bus system for free. Ok for the price.

Room was too small for 3 people, shower place too small nothing to hang clothes

Extremely Budget. A good deal for an extremely efficient minimum!

Staff are super helpful.