Hilton Antwerp Old Town

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

The shower floor was totally stained like it hasn’t been cleaned for a while. And of course it wasn’t because the drain was clogged. I realized it when I had to shower with my feet cover in a few centimetres of water. Disgusting experience. Luckily we were there just for one night so we didn’t have to shower again. This was extremely disappointing after coming from the Amsterdam central holiday Inn Express where I was pleasantly surprised to find a brand new spotless washroom. I didn’t expect much from a Holiday Inn ans ended up being better experience overall than the Hilton.

Very well located reasonably priced hotel. I will stay here again

A disappointing experience, not what we expected from a luxury brand like Hilton. Our room at the far end of a long corridor with a view of a decaying building across the street looked old and outdated like it hadn't been updated since this hotel opened in 1993 : scratched and chipped furniture, an oxidized standing lamp with a crooked shade that turned on by itself in the middle of the night (!), a sagging mattress, a small shower with a faucet that went from steaming hot to ice cold if you turned the handle one millimeter, etc... Furthermore I was signed up for the Hilton Honors loyalty program during check-in without mentioning that to me or asking for authorization, which is a clear violation of European data protection laws. By the time I arrived in our room I had already received two e-mails, thanking me for joining Hilton Honors and providing me with an account number and a temporary password. When I mentioned this to the lady at the front desk later on, she said that this was necessary to have access to "better internet" (?) and to just ignore the e-mails. Over the next weeks I was bombarded almost daily with Hilton Honors advertising e-mails even though I requested my account to be deleted. What took 15 minutes to set up took 6 weeks and a complaint filed with the Hilton Data Protection Office to finally be resolved. In all the only real positive for this hotel is its location but I'm sure there are better options nearby, certainly for the price we paid.

The location was excellent, close to restaurants cafes and bars.

Perfect location for city visit. Good to see there was some renovations that happened at Hotel.

El aire acondicionado no funcionaba, la pasamos muy mal.. Demasiado calor

localisation

Location is very good and high standard of appearance internally Staff all helpful and polite Good breakfast selection Did not break the bank Near some excellent restaurants

This hotel is in the heart of the city. Many attractions are nearby and walkable.

Great location, clean and comfortable. Great amenities.