Tokyu Stay Sapporo

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Awesome experience and great location. Nice breakfast, particularly the green smoothies. Would have been nice if offers an additional serve with charge as a option. Nevertheless, the hotel is strongly recommended for all travelers to Sapporo.

The location of the hotel was perfect with easy access to Tanukikoji shopping street, Nijo market, subway, Odori Park, etc. Having the washing machine in the room was very helpful. Did not eat any meals there so can’t comment on the food, although it looked good. Would stay there again if back in Sapporo.

The staff were excellent ,amenity was above and beyond needed. Close to the station close to shopping love the place. They even had a laundry machine in the room.

This was one of the best hotels we stayed at during our trip. Our room was spotless, comfortable, and beautifully maintained. As an added bonus, we had a wonderful view of the Sapporo TV Tower, which was such a pleasant surprise. What truly made our stay exceptional was the staff. Everyone was incredibly friendly, kind, and genuinely welcoming. They went above and beyond to make sure we had a great experience. When we arrived, the hotel's parking lot was full, and we weren't sure where to park. Shota (I hope I'm remembering his name correctly) took the time to help us, brought us a map, and patiently explained the nearby parking options. His kindness and willingness to assist made a stressful situation much easier. We also had the pleasure of meeting Minori, who was incredibly warm and sweet. We really enjoyed chatting with them and the rest of the staff. They asked about our travels, where we were visiting from, and even shared wonderful recommendations for places to explore in Hokkaido. Those personal conversations made us feel truly welcome. The free beverage was also a nice touch! We only stayed one night, but we wish we had stayed longer. We would absolutely stay here again and highly recommend this hotel to anyone visiting Sapporo. The outstanding hospitality alone makes it a place worth returning to.

The room was small. It was great having an washing machine/dryer in the room. I did laundry every night. It took 3-4 hours per load. I ended up doing laundry at night, so if you have trouble sleeping with noise, this might not be an option. We stayed for 4 nights, so our room was not cleaned daily. We did get the garbage and towels changed daily.

Excellent stay, great location.

Excellent service many thanks to Mr. S. Kanada who was helping to retrieve a missing medication that I forgot at another hotel. He has went out of his way and made arrangement for my missing medication to transport to another hotel. When I arrived at another hotel, the missing medication box was waiting for me. This is the kind of customer service that I will not forget and wiibe coming to this hotel again and again. Thank you so much!

We had a wonderful experience. Thank you.

Good location and service

場所も便利で、きれいです。とても利用しやすいです。料金が見合えばまた利用しやすいです。朝食も美味しかったです。