Romantik Hotel Wilden Mann

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

I was disappointed with our stay at Hotel Wilden Mann because the room we received was materially different from the room that was advertised. We booked the Triple Room, which was the most expensive room category available and cost about 45% more than the standard room. Every photo of the Triple Room on Expedia showed a spacious room with a balcony, a large sitting area with a sofa, and a layout that looked almost like a junior suite. Those features were a major reason we chose this hotel, especially since the hotel does not have air conditioning. Instead, we were assigned a first-floor room with no balcony, no comparable sitting area, and a much more basic layout. Because there was no air conditioning, we had to keep the windows open, but our room overlooked an area where staff were moving carts and smoking late into the night making it very noisy and difficult to sleep. When we raised the issue, the hotel acknowledged that the room shown in the listing was occupied but insisted that our room was the same room category and said, “We cannot put pictures of every room online.” While I understand that rooms can vary slightly, major features like a balcony and spacious sitting area should not be consistently shown in every listing photo if many rooms in that category do not have them. The hotel is in a great location, but the room we received did not match the room that was advertised. I would recommend confirming exactly what room you’ll receive before paying for it.

Great location. Staff were very polite and helpful. Room was large and clean. Air con worked well. Only issue was no WiFi, which apparently has been an issue for a long time. Breakfast selection was great.

This is a 500 year old location with all the good and bad that comes with it. Room was a bit smaller than we needed and furnishings would benefit from updating. The portable A/C kept room cool enough to escape a hot weekend. Hotel main rooms were very comfortable and staff was friendly and helpful. Location was very good - in Old Town and close to city center.

The staff was super helpful. They even offered to park my car even though they don’t have valet service. The location was excellent and very close to the center of the old town and walkable to all the sites. The building itself is 500 years old, so there are some unavoidable creaks and old bones.

We had a pleasant stay here

Great location

Good location. They arranged for portable AC due to heatwave.

Amazing !

Great location. It’s an old hotel so rooms are classical. They should upgrade the bathrooms ours still has tub with shower very uncomfortable if you are tall. The room we had was very spacious.

Staff were amazing