Blue Paseo Grande Inn

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

I booked this hotel based on the beautiful photos and glowing descriptions on their website – what a mistake. The reality was a completely different story. The pictures showed clean,very neat room. but what I walked into was outdated, poorly maintained, and honestly felt dirty moldy place. The furniture was scratched and worn, the bed linens looked like they hadn’t been replaced in years, and the bathroom was cramped and had a weird smell.its was a non refundable room but will do my best to refund it. Its not worth your penny.

Upon checking in, the staff was pretty nice and accommodating. He showed us our room, seemed clean. We were tired so we didn’t mind how rundown the room is cause we were only staying there for one night after all, just ordered food so we can watch our show. Problem #1 was the food we ordered, Chicken Cordon Bleu was very raw. The staff was glad enough to take it back to cook it properly, though. Problem #2 was while watching our show, we saw a mouse come through above the AC unit. We just stuck toilet paper in as best as we could to keep it out. By this time, we were frantic, we searched the whole room... Problem #3 was we found mouse droppings under our pillows and on the bed frame. Overall, probably the worst experience I’ve had.

Pros: has a 24/7 cafe downstairs although I did not try anything there; wifi is good for the Philippines starndard; bed is comfortable; aircon works okay; mart beside the hotel; room lights are great; it has a window and a balcony Cons: staff not friendly, shower is weak and water heater not great; bathroom seems unfinished with workarounds holding the tap or things like that; a bit costly for what it offers to a solo traveler; room is small

1. I called up the property the day before my arrival to clarify my check-in time, that is, I booked on May 27-28 and I would be arriving on May 28 at around 530AM. When I arrived at 5:30AM, the lady at check-in counter did not know the conditions of my arrival, nor did she know I called up the day before. She was insisting it was an early check in (for May 28-29) which did not reflect on the printed voucher I presented. I had to do the explanation instead of being whisked into the room right away. She was more concerned to know I was checking out at noon. 2. The food here tastes well, but the serving size is so mean, you would imagine the entire Bicol region is experiencing scarcity, or that it is in the character of the people to serve so meanly and care only to raise profits. 3. The toilet sink was dirty and so was the toilet seat cover. The linens were clean. 4. TheA/C was OK.

We were caught by heavy rains and flooding within the area and decided to check in in a bed and breakfast inn. I checked online and we found the nearest place which is the Blue Paseo Grande Inn. I thought there will be double single beds which can accommodate the three of us, my husband, I and my son. To think that we will simply stay for less than 12 hours, simply sleep and leave the place the soonest possible time. It took us an hour before we were able to settle down. When I saw the room there's only one bed for a couple. I requested for extra bed for an additional fee but the receptionist offered another room but the A/C was not working and instead gave us another room to accommodate my son. I asked if we will have a breakfast and she said there is but when the morning comes and I asked to prepare our breakfast, I was told by another personnel that breakfast is not included since I booked online. Have I learned it earlier, I could have checked in as a walk in customer. Breakfast wasn't served and we decided not to eat there anymore. Their A/C automatically shut off at a given time as I woke up sweating. I asked for wifi password but was not given to me.