Belkon Hotel

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

They give us a room not clean

Bad wifi

We recently stayed at this hotel and unfortunately had several negative experiences that impacted our overall stay: • Inconsistent Pricing & Unprofessional Behaviour: On our first visit to the dining area, one price was given for food. The next time, a different staff member (claiming to be the manager and father of the first) demanded a higher price, saying “my word is the final word.” This was unprofessional and uncomfortable. • Rude Staff with Poor English: Many dining staff members were openly rude and spoke very limited English, which made basic communication difficult and added stress during mealtimes. • Room Key Issues: Our room key did not work properly. We had to return to the reception five times, and the older man at reception (who also claimed to be the manager) spoke in a very rude tone, insisting his staff was right. We ended up waiting 30 minutes for the issue to be resolved. • Ignored Early Check-In Request: We had submitted an early check-in request via the app a day before our arrival, but received no response and no support when we asked in person. • Positive Note – Pool Facilities: The pools were excellent and well-maintained, which was a highlight for the kids. However, this alone doesn’t make up for the overall poor hospitality. Unfortunately, due to the unreliable service, lack of professionalism, and poor staff attitude, we would not recommend this hotel to families or international visitors who expect respectful and consistent service.

Food and receptionist are good, but I'm not satisfied for cleaning of rooms & pools.

Terrible, poor breakfast, dirty rooms with insects and bugs, Not advice for family Pool water very dirty Staff rude

It was okay for the price paid

The hotel itself is pretty old and the food over there is just not good. The one good thing about the hotel is the pool, i would say.

Absolutely nothing good, the food is something terrible, all the food floats in some kind of dirty water, there are flies everywhere, absolutely nothing can be eaten, a lot of joy for children is the children's slides, but they are old and dirty! The air conditioners in the rooms work poorly, they also fall apart, one air conditioner fell right on my child while he was sleeping, it’s terrible, we left this hotel the next day, there’s a lot to list, this hotel is not worth your vacation and money. one plus is the staff at the reception, especially the guy, all I remember is he has an earring in his ear, he is an absolute great guy and helped us when we needed it.

Ok the food the worst got sick the rooms beds older then the 1950 and they Stoll our i pad and said we did not have one WiFi doesn't work in general my dog would not like it

They also dont have a phone number that works my son forgot his i pad in the drawer after a long battle one of your agents said they would call back no reply and it was not there so it means that they stole it and I am still waiting for the hotel to call back