Residence Inn by Marriott New York Manhattan/Times Square

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Excellent hotel in amazing location

We thoroughly enjoyed our stay at Residence Inn! The complimentary breakfast was excellent, with plenty of delicious options for vegetarians. The housekeeping team did a fantastic job—our room was always spotless, and they refreshed the towels and changed the bed sheets daily while we were out exploring the city. The customer service was exceptional. The front desk staff and housekeeping team were incredibly friendly, welcoming, and always ready to help with a smile. The location is another huge advantage. Both Times Square and the Empire State Building are within walking distance, and subway stations are right at the doorstep, making it very convenient to get around New York City. Overall, our experience exceeded expectations. I would happily stay here again on my next trip and would highly recommend Residence Inn to family and friends. Thank you to the entire team for making our stay so comfortable and memorable! ⭐️⭐️⭐️⭐️⭐️ Highly recommended!

We had a great stay overall, largely due to the hotel's excellent location. You have subway stations right across the street or within a 5-minute walk, depending on the line you need. It’s incredibly convenient—just a block away from Bryant Park, the NY Public Library, and a Whole Foods Market. A few blocks away from Time Square. The neighborhood is also packed with fantastic dining options, ranging from quick bites to high-end restaurants. As for the property itself, it is a bit dated, and the bathroom in our unit was on the smaller side. However, the actual bedroom size was spacious—much larger than most hotels you'll find in this area of NYC. A huge bonus was the included breakfast, which saved us a lot of money. It does get quite crowded between 8:00 AM and 9:00 AM, but the staff was wonderfully polite and did an excellent job keeping the area clean and well-stocked. Would definitely consider staying here again for the convenience and space!

OK, where to start? Location: Great. Right in times square. Pros: Valet that is not crazy expensive. Amazing Hot Pot restaurant right next to the hotel. Mids: Breakfast included, but it is very mid. Cons: The room was terrible. Desperately needs updating. AC broken and we were roasting alive in the room all night at 79 degrees. It was horrible. The bathroom is so small, no fan and you can barely open the door. This was the worst hotel room I have had in any city in many years, and I stay in hotels all the time. In the last month I have stayed in 4 different hotels. There was nice ice bucket in the room, or an ice machine on the floor. The room was grubby and gross. I cannot recommend this hotel.

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I loved the staff they went above beyond and to help with anything That we needed . Thank you.

The staff at the front desk were extremely helpful and polite. The daily breakfast was pretty good and the area was well maintained with good selections.

Booked a king suite and the room was spacious especially for a NYC hotel room. Had a full size fridge and microwave plus a seating area. We were able to check in early and they stored our bags upon check out as we had a late flight. Location is great with a subway station right across the street. Plenty of food options nearby. Would definitely stay again.

Not clean,

Every hotel has character, the Residence Inn by Marriott Times Square is no exception. The property matches the energy of the environment its in and offers a blend of class and casual convenience in one location. The front reception staff was very profession and check in was a breeze. Elevators were fully functional and prompt (often overlooked but worth mentioning). The first impression of our room was that of modern combined with elements of home. There were visible signs of wear and tear on the floor and some pieces of the furniture. The bathroom showed its age but lent to the sense of being lived in. The linens were fresh and clean. Space was not an issue and contributed to the quality of our stay. The entertainment options were up to par. Side note, in my most recent experience at Residence Inn Midtown, I observed that complimentary bottles of water are provided but learnt from the Times Square Residence Inn's front desk staff that it was not standard. Rooms are moderately sound proofed. I was able to get much needed R&R. The only outlier was the standard of cleanliness of the room was average and could be improved. My overall experience was great and I definitely come again and would be happy to recommend this hotel to anyone ad an option to stay for a true New York experience.