Disappointing experience – safety hazards and poor value - We spent our last day at the New Orient Hotel Da Nang after checking out of Hoi An early, but it was not a great experience. Go elsewhere. The biggest issues were major safety hazards at the rooftop pool. It is only open until 2pm, has missing tiles that can easily cut your feet, and an electrical light had actually fallen off the wall and was sitting on the pool floor—still connected to live power! The surrounding deck area was also dirty and littered with discarded cigarette butts. While the hotel has a second pool on the 2nd floor, it is tiny and freezing cold. On a positive note, the pool staff were good. As for the rest of the property, the room was just ok but looking tired. They provide no milk in the room, and when I asked housekeeping for some, they told me I had to pay extra for it! The neighbourhood immediately surrounding the hotel looks very dirty and run down. Finally, the location is highly inconvenient; it is way too far away from the iconic Dragon Bridge, and it was a 20-minute walk just to get down to better areas near the Novotel Da Nang, Hilton, or Marriott. We would not return here. Save your money and look for better options in Da Nang.
Free parking