HOTEL Gran Arena

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Starting 1 February 2027, changes in local tax regulations will require guests to pay an Accommodation Tax at updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows:  【Accommodation Tax from 1 February 2027, onwards】 For all room rates: 2% per person per night (tax amount capped at JPY 2,000) Additional conditions:  Room rate is capped at JPY 100,000. If an accommodation tax is levied by the municipality in addition to the prefecture, it will be applied using the following tax rates: Prefectural tax: fixed rate of 0.8% (with a maximum tax amount of JPY 800) Municipal tax: fixed rate of 1.2% (with a maximum tax amount of JPY 1,200)  For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance.   Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly.   Taxes, etc. may change or be newly introduced without notice.   The hotel is a self check-in (unattended check-in).There is no staff on duty.Check-in time: 03:00PM to 10:00PMIf guest need to check in after 09:00PM, please contact us in advance.Please note that the property is not able to receive courier services or keep your luggage.Please note that we cannot accept courier services or keep your luggage. The rooms are not cleaned during your stay.If guest is staying for consecutive nights, your room will be cleaned once every 4 nights.Please note that we cannot accommodate check-in before 03:00.Please note that we cannot accommodate check-in before 3pm.After guest have completed your reservation, the property will send guest a form to enter your information and a code to check in on the day.Please be sure to provide us with guest email address. If guest do not have a check-in codeGuest will not be able to check in without the check-in code.Please contact the property if guest do not receive a confirmation email on the day of your reservation.If guest have any questions, please contact us the property directly.