The Lubo - self check-in

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

The Lubo is located close to many shops and restaurants. The property was clean and they were very responsive whenever I sent a message via Expedia. My only complaint is about the lighting. The rooms seem to be kind of dark, not enough lighting specifically in the bathroom. We could not open the blackout curtains either since our window was facing an office building.

Laundry was good. No staff onsite rooms weren't cold and so hot. Room fridge werent clean. Also the dishes so we had to clean it.

It’s a very tiny room. Location is great. No front desk. Check in was unpleasant.

No A/C made it super hot

The location was perfect and very central. Our room was very spacious and the kitchen was really nice to have. My son enjoyed having the fold-out sofa for his own bed. The different levels (even on the same floor) and many stairs are not the easiest to navigate with luggage. And the self check-in and mandatory check-out was also fairly confusing. But the cafe staff were as helpful as they could be. The laundry room was also a nice addition since we were well into our trip here and needed that service. Just know it takes a LONG time to wash and dry with these machines - like several hours.

A bit quirky, but fun. Well appointed family room, on the 6th floor which was a maze to get to. Elevator starts at 2nd and gets up only to 5 fyi. AC was a bit underpowered for the heat wave, though it did make it more bearable. Very neat shops and restaurants, with a Coop just a few steps away.

Ok. Very small rooms

All was amazing except the washer/dryer. But great location, great A/C, comfy beds and super quiet! Would stay again!

Excellent location! This hotel is situated right in the heart of old town with easy access to all that Lucerne has to offer. And it has a/c which came in handy during this extremely hot summer. It is a quirky hotel. Luggage barely fit in elevator so we had to take multiple trips. Then we still had to use stairs to get to our room on the 6th floor, as elevator only went as high as 5th. There is no coffee maker or coffee in room. However you can boil water, so bring your own instant coffee or tea. There was a slight snafu when we tried to use self checkin. We had already paid through Expedia but we're asked to pay again in order to get our room key. I stopped the check in process and called the number that was shared with me by the hotel. Thankfully someone answered and was able to correct on their end. It was late on a Saturday so I was concerned that we would be stranded but fortunately all got sorted.

Clean room, great location and great bed. Air conditioning did not work however, and room was quite warm. We were excited to see onsite laundry, but the drier did not work at all.