Comfort Suites Downtown Sacramento

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

The property is a little dated but it is nicely kept and clean. The staff are pleasant and helpful. The bed is comfortable and the property overall is ok. Breakfast could use some upgrading. Eggs and sausages everyday.

Room Was cleaning staff was nice gated parking

All the low Star reviews are on point. There’s gas station next door which has a lot of rats crawling through the property as well. Homeless all around. Rooms has bed bugs , pillow has blood and some foreign substance stains. They don’t do good job on cleaning sheets or pillows. They claim smoke free property yet whole lobby, elevator and floors smells like marijuana. Front desk lady is unprofessional, she was standing outside talking to her boyfriend while I was just waiting at the front desk for long time while no one was around. I would not stay here.

It was renovated and the rooms are clean and nice.

The room was very clean as well as the property. However the surrounding area is sketchy due to homeless hanging out at the gas station next door. Parking is behind a gate and very tight and not enough spaces for each room. Breakfast was your usual and was good and well stocked. 2 hours after checking out we realized we forgot a phone charger in our room, when we called and gave our last name and the room number we we’re in the lady that answered the phone said she could not find us in her system, even after telling her that I checked out with her two hours prior. She contacted the housekeeper who was cleaning our room and was notified that there was no phone charger left, which was a lie. I know it’s just a phone charger, but it’s the moral that someone found something and kept it knowing it was not theirs plus supposedly she still could not find my reservation and was even questioning if we stayed there. Also, FYI, the beds are fairly small. I believe they are doubles so it’s rather uncomfortable for two adults who are a little on the heavy side to comfortably sleep together. Overall, it was good for our two nights stay for a baseball tournament however, we will not be staying there again due to the homeless and filth outside of the hotel.

Room was spacious and clean. Parking is free and gated, but you need a room key which was good based on the area. Staff was helpful, letting us know you needed your room key if you are coming back into the lobby after dark.

This property fit us in last minute (after leaving an awful reservation down the road). Was so helpful in getting us set up. Knew we were leaving early for a flight and made sure to have the coffee ready for 2am. Also put together a bowl of pastries for us to take when we left in the morning even though the breakfast doesn’t start until 6am. This place was absolutely phenomenal.

Todo

I come here once a year to work a huge Crossfit festival at Discovery Park. This hotel is right next door to the street entrance for that park. The rooms are huge, as are the beds. A general breakfast of eggs / sausage / waffles / cereals await you at 6am, and the hotel is honestly a gem for the money. The only downside of this hotel is that it’s next door to a gas station where an abundance of homeless people hang out. Not sure why. The hotel does have gated secure parking. The hotel is an absolute killer for what i need for 5 days. The only downside is completely out of control of the hotel, and more of an issue for Sacramento PD / politicians.

Breakfast was great! The pool had a bit of debris in it but was still fun for my 12 yr old. Room was clean and comfortable. A little noise from people late at night but not bad. There are a lot of homeless people roaming around the area which makes it feel sketchy. Fortunately they have gated parking area which certainly helped. Wish CA would clean up the homeless situation. If it weren't for that I'd give it 5 stars.