Safari no Rio Balapitiya e Passeio pela Natureza a partir de Colombo

ヒルトンコロンボに泊まってこのツアーを予約したらツアー前日の夜にガイドから連絡があり、送迎に2時間も余計にかかるり、ツアー代金の他に別途80ドル請求された。納得できなくてチャットでキャンセルをした。観光するはずの一日が無駄になった。エリアカバーしていない所まで予約できるのはクルックのシステムが悪すぎる。

A viagem foi boa, assim como as atividades. Houve uma confusão com o horário. O contato local não respondeu.

No geral, ficamos bastante satisfeitos. O motorista foi pontual, mas não fez nenhuma apresentação durante o percurso, e a comunicação em inglês não foi a ideal. O horário de partida após a reserva do passeio foi 2 horas mais cedo do que o que vimos inicialmente. No entanto, valeu a pena pagar um extra para visitar mais uma atração.

It was a good natural experience in madu river safari and sea turtle egg hatching. The lady tour guide was very passionate to introduce us about Sri Lanka’s culture and every landmark. Furthermore, she also brought us to experience the local breakfast and authentic Sri Lankan lunch.

The trip we took was well planned. The driver was on time. The driver Mr Shanta Kumar was knowledgeable, courteous,gracious and patient. He was a great driver who took pride in his work and his car was super neat and clean. We were a little late, so our Nadu river trip was in the blazing midday sun and that's really not recommended for anyone. Overall Ms Shantala our tour operator was also very kind and understanding. Thank you Klook. It was smooth, seamless and a very good experience overall. Though there might be a bug in your system. Because when we were trying to book for Galle it refused to book for 3. It was either 2 or 4/5. Strange. But that maybe software issues which you may need to set right. And oh yes, you could reduce the price on your trips a wee bit and it'd be more affordable. Thanks once again to Klook, Shantala and Shanta Kumar for enhancing our experience. Regards Renuka Mani

It was a nice experience.Though the driver arrived a little late they compensated the time.All the activities are given as mentioned in the litenary.it was very good.Thank you Klook.

It was an amazing experience booking the activity through klook. Everything was on time right from pick up to drop. Had an amazing experience.... 😊

Good arrangement and good driver

O River Safari foi mediano, mas o Turtle Hatchery foi uma experiência muito agradável!

I am very disspointed at how this was organised. There was no communication prior to the tour. We then waited 1.5 hours at the pick up point and no one came. This was hugely frustrating as we are only here for a few days and it was planned to be our day out! I then complained online (there is no phone number, the switch board number didn’t work). The next day I get a missed call and text saying our driver is at the pick up point. A day wrong and a different time to the stated time. Communication was just shocking and very frustrating. I am still waiting for a full refund. Jess