Excursão ao Patrimônio Cultural da UNESCO da Fortaleza de Hwaseong saindo de Seul

Thank you for sharing your feedback regarding your experience on the Hwaseong Fortress UNESCO Cultural Heritage Tour from Seoul. We apologize for any disappointment and inconvenience you encountered during the tour. We sincerely regret to hear that your tour guide did not meet your expectations in terms of providing sufficient information and displaying a caring attitude. Our goal is to ensure our customers receive knowledgeable and friendly guidance throughout their tours, and we apologize if this was not the case during your trip. We appreciate you bringing this matter to our attention, and we assure you that we take your feedback seriously. Once again, we apologize for the negative experience you had during the tour.