Excursão a pé de meio dia por Wall St e Midtown em Nova York

Not satisfied with the tour.I signed up for a three-hour tour (“20+” itinerary) but received a notification labeled “30+”. It seemed odd, but I assumed they were the same thing. On the day of the tour, at the meeting point, the guide was calling out names and completely skipped over mine, asking the person next to me instead. I only got acknowledged after I spoke up, when the guide said, “Oh, right, you’re on my list,” which left me confused. My tour was supposed to finish around noon, but at noon the guide announced there would be a lunch break and that the tour would continue afterward, so I asked when my part of the tour would end. Only then did the guide tell me I had about 15 minutes left, while the others had booked a five-hour tour and would carry on after lunch. This was not a good experience. If my small group needed to be merged with another due to low numbers, the travel agency and guide should have informed me from the start, rather than waiting until I asked at the end.