Hunton Park Hotel

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

The manager was very helpful and polite.

Needs TLC, not enough staff. Lounge bar area had dirty tables, glasses cleared but not wiped. Hospitality tray milk had gone off and was solid. Glass shelf in bathroom falling off wall, sink was blocked took ages for water to dissappear. Shower tray waste blocked water did not go down, it overflowed into bathroom. Used the bath towels to mop it up.

Very friendly and helpful staff

Our room was nice. But our friends room aircon was faulty. It was on one of heat wave days and the hotel had service personel on site to reset it. Staff didn't really seem to know what was going on. It appeared like the hotel was lacking senior management. Some drinks we sold out at the bar and they had no snacks. But all in all, stay was good for us. Just our friends room was like a sauna.

Very disappointing no better than a premier inn and twice the price no water or fridge in room and breakfast was worse than premier inn Was going to book a family stay for Christmas unfortunately will have to look else where definitely won’t be returning

This hotel is good value and in a good location. The beds are comfy, and nice decor. I feel the TV is too small, bathroom tap is very wobbly, and the corridor and doors paintwork is very scratched and shabby. I did put about the paintwork on last review a couple of months ago when we stayed, but nothing has been improved. Just needs a lick of paint and it would be much better! My bathroom door also looks very shabby and disintegrating at the bottom.

The room was fairly clean, some stains on the carpet and the chair. The wardrobe was blocking the Aircon so it didn't work that well, the bottom if the bathroom door was rotting away. The tap barely reached the sink and had no pressure making washing hands a struggle.

Overall very pleasant stay, comfortable bed and air con was a boon with this extremely warm weather. Breakfast very satisfactory We found some members of staff would benefit from some extra training, in the bar especially, the bartender was less than obliging on several occasions, almost grunting a response with regard to bottled water. Perhaps a water dispenser in the public areas would help in the summer Also please check your milk sachets, the milk was off

The hotel should not have been taking bookings. We arrived at 11am having requested an early check in (this is one of their selling points on the website) to be told the room would t be ready for a while. Which was ok as we wanted to use the pool and have some lunch anyway. However we were told we couldn’t use the pool as there were proximate swimming lessons until 1.30pm and that The bar and restaurants were not opening as all the staff were focusing on a wedding. When I asked what time they would open I was told they would not be opening at all. Eventually the manager came and we got some water (it was 32 degrees) and a free Diet Coke. The room was small but fine once we got in. I would not recommend as it feels like it’s not equit to cater for hotel guests just events.

Breakfast staff Grace was wonderful both mornings. She greeted us with smile and was very professional.