Premier Inn Hamburg City Zentrum

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Clean hotel - good access to Hamburg centre

Good location, comfortable beds and pillows and good atmosphere.

Nice clean room, handy location to train station and tourist spots, friendly staff

Clean room, comfortable beds, good breakfast

Very nice and room and very friendly staff

Would recommend, location great, quiet even though on a busy road. Good value for money , clean, helpful staff.

Very clean. Staff were friendly and helpful. Easy walk to the historical warehouse district and good restaurants.

No saftey box, no phone in the room, no conditioner, no tissue, no clean room

Location is perfect!

My stay at premier inn on was an absolute disaster due to shockingly unprofessional staff. Upon arrival, I was brusquely told my Expedia reservation was invalid because “Expedia is a third-party company” and they had no room available . This caused unnecessary stress and wasted time. When I tried to resolve this by making a direct reservation, the staff’s rude and dismissive attitude was infuriating. After much hassle, it turned out my Expedia booking was valid all along—a fact they should’ve confirmed from the start. This incompetence and hostility ruined the experience. Premier inn needs a serious overhaul in staff training and reservation handling. Avoid this place until they get their act together.