Grand Hotel Haliç Goldenhorn

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Great location, reasonably priced, generous breakfast, good staffs.

Excellent breakfast

Didnt like housekeeping banging on the door at 8:40 to service the room. Please invest in some do not disturb signs

This is not a 4* hotel, not by European standards anyway. The room is dated with cracked walls, dirt accumulated in the corners and decor still in place from the 70s. They do not provide complementary bottles of water or anything in the room. They were rude to us when we asked as we thought housekeeping had forgotten to do it. Breakfast is limited and mostly cooked dinner food, not a continental buffet in sight. Reception do not provide any information on check in except to provide brochures on tours to be purchased. The hotel is on a busy dual carriage way, making it noisy. Views are good if you're facing the road so have to put up with the noise. The upside is, it is within 5 minute walking distance of Galata tower. Check outbwas straightforward but the concierge didn't take our bags out to the car when we declined their offer to go with a taxi 'friend' of theirs. It was fine, nothing special, served a purpose but should be rated as 2* on Expedia for accuracy of what you're getting, rather than assumption that it is cheaper because it is further away from the key tourist sights.

*

Very bad customer service and rude staff

This is an excellent hotel. Friendly staff and very well located.

It’s a decent hotel kinda small room Service was ok only problem that we had Too much noise

Was an good hotel with friendly hospitality

Very good no problems