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Hóspedes e quartos

2 adultos, 1 quarto

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FV By Serain Residences

167 Alfred StreetVer mapa

kr --por noite

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Principais razões para reservar
Ótima vista
A maioria das avaliações de usuários comenta positivamente sobre a vista do quarto.
Instalações populares
Free WiFi
Fitness center
Sauna
2.8/5Abaixo da média 35 avaliações
Explorando a área
Brisbane Fortitude Valley Station, 200m, Cerca de 2 minutos a pé do hotel
Bulimba Airport, 2.7km, A cerca de 5 minutos do hotel de carro
Brunswick Street Mall, 300m, Cerca de 4 minutos a pé do hotel
23
Superior Apartment, 1 Bedroom
1 double bed or bigger

Mountain view

19
Standard Apartment, 2 Bedrooms
2 beds

Hill view

21
Standard Apartment, 1 Bedroom
1 double bed or bigger

Hill view

Ganhe KlookCash por esta reserva e economize na próxima

Avaliações

Leia todas as avaliações
2.8/5.0

Abaixo da média

35 avaliações
Localização
0.0
Serviços oferecidos
2.6
Limpeza
2.9
Ambiente e instalações
2.7
Tudo
4,5+
3.0+
Marrilyn
Analisado: 7 Jul 2026

2.0/5.0

Abaixo da média

Hospedado com a família · Para amigos e familiares

Mold in the kitchen tap and through the dishwasher, the handles fall apart
Arioki
Analisado: 12 Fev 2026

1.0/5.0

Abaixo da média
When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
Andrew
Analisado: 13 Dez 2025

2.0/5.0

Abaixo da média

Ficou com amigos · Para lazer

No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Simon
Analisado: 27 Out 2025

4.0/5.0

Ótimo

Estadia individual

Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.
Diane
Analisado: 11 Out 2025

1.0/5.0

Abaixo da média

Para lazer

Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Aulola
Analisado: 7 Out 2025

3.0/5.0

Bom

Hospedado com parceiro

Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Jessica
Analisado: 27 Jul 2025

1.0/5.0

Abaixo da média

Hospedado com a família · Para lazer

The complete disregard for customer satisfaction
Renae
Analisado: 6 Out 2024

2.0/5.0

Abaixo da média

Hospedado com a família · Para lazer

Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Melissa
Analisado: 25 Jul 2024

3.0/5.0

Bom
Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Verified traveler
Analisado: 26 Jun 2024

4.0/5.0

Ótimo

Hospedado com parceiro

Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site

Visão geral

FV By Serain Residences

Quartos:18
Classificação por estrelas:

Located in Brisbane (Fortitude Valley), FV By Serain Residences is within a 15-minute walk of Brisbane Showgrounds and Royal Brisbane & Women's Hospital. This apartment is 1.9 mi (3.1 km) from Suncorp Stadium and 2.4 mi (3.9 km) from XXXX Brewery.

Descrição

Located in Brisbane (Fortitude Valley), FV By Serain Residences is within a 15-minute walk of Brisbane Showgrounds and Royal Brisbane & Women's Hospital. This apartment is 1.9 mi (3.1 km) from Suncorp Stadium and 2.4 mi (3.9 km) from XXXX Brewery.

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Explorando a área

Transporte

Brisbane Fortitude Valley Station

Estações de trem
200m

Bulimba Airport

Aeroportos
2.7km

Atrações

Brunswick Street Mall

300m

Vice City

400m

Centenary Place

500m

POP Gallery, Queensland College of Art, Griffith University

600m

Judith Wright Centre of Contemporary Arts

600m

Old Museum

700m

Howard Smith Wharves

700m

Australian Water Systems

900m
Ver mapa

Instalações e serviços

Instalações populares
Free WiFi
Fitness center
Sauna
General
Non-smoking throughout
Elevator
Health & fitness
Indoor Swimming pool
Accessibility
Wheelchair accessible
Ver todas as instalações

Políticas de propriedade

Horário de check-in/check-out

Horário de check-in mais cedo:Após 15:00 - Antes das 22:00

Horário máximo de check-out:Antes das 10:00

Política de check-in

O hóspede responsável pelo check-in deve ter 18 anos ou mais

Instruções especiais de check-in

There is no front desk at this property. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Descrições de check-in

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Observação: As políticas de check-in variam de propriedade para propriedade. Por favor, verifique cuidadosamente antes de reservar

Política para crianças

Crianças de todas as idades são bem-vindas para se hospedar nesta propriedade

Crianças com idade superior a 12 serão cobradas como adultos nesta propriedade

Taxas obrigatórias

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Outras taxas

Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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