Alp Pasa Gazetta - Special Class

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Beware if you are driving - the hotel MUST sign you in if you are not arriving between the hours of 7-12 in the morning. We weren’t told about this and it made our arrival horrible. Our room, in the hotel’s annex was so noisy it was impossible to sleep, absolutely dreadful - it was relatively quiet between 4-6am. While the building is beautiful, the staff seem stressed and the noise is horrendous!

Bathroom was dirty with what appeared to be grout splatter on wall and messy cleaning of grout around edge of bathroom floor. Light on right side of bed not working.

Staff were very approachable and friendly. The courtyard was such a beautiful area to dine and enjoy a few drinks.

Clean room and very good breakfast. The staffs provided an excellent service.

Loved the service, everyone was so friendly. My room was very clean and

Pool

Honestly probably the worst.. we had the family suit it was one of the last “villas”. For a family villa (knowing we have a baby of 15months) odd to give a room with the biggest stairs.. it was not advertised as such. Music playing loud until 2:30 in the morning from Thursday to Sunday .. cleaners never came until we asked and when they came they just cleaned a mirror and pretended to broom the floor. Didn’t mop, didn’t change the sheets in the 5 nights we were there (our sheets smelled like grown man sweat), garbage outside of the room consistently, I found an old used baby bottle under the couch, & much more. The coffee table was completely broken. No silverware or cook wear although there is a full size kitchen.. when bringing this to the attention of the front desk staff they brushed it off like “what can we do about it”. The breakfast is the only decent thing about this hotel but that being said the restaurant was always packed the staff would take ages to clean up the plates from previous guest’s.. anyway so many things to mention but these are the most.

It was a beautiful hotel with historic features (statues, old Roman relics, etc) located in the centre of the Old Town. However, the service and restaurant were disappointing for lunch and dinner. The breakfast buffet was good with lots of local options however the service was slow or nonexistent. There was enjoyable live music most nights however if you plan on a early night then it may not be for you

Was very dirty. Had to constantly ask for towels, mold in the bathrooms and moldy smell in the bed. Staff was slow to respond -not a nice place -the pictures of it do not tell the truth

We enjoyed our stay at Alp Pasa Hotel, you can use their swimming pool from the hotel across as well. It was a pleasant stay. The location was great. The only thing is that the staff should pay more attention before signing off the room to guests and check all appliances and equipment. The fridge wasnt really working, one of the shower door was off and one was stuck. They came to fix right after so it was fine.